Needs Assessment Supervisor

Pyramid Healthcare

. Train, coach, and supervise Needs Assessment Coordinators .

Posted 9/15/2026full-timeRemote • Pennsylvania • United StatesMid-LevelSenior💰 $40,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in personnel management, including training, coaching, and performance management, while effectively communicating and collaborating across diverse teams. Proficient in data collection, analysis, and reporting to drive continuous improvement in a health or human services environment.

Highest-signal resume keywords

Personnel ManagementData Collection and AnalysisCrisis ManagementInterpersonal CommunicationTeam Development

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data AnalysisPerformance ManagementQuality EvaluationBed Management SoftwareNeeds Assessment Coordination

Soft Skills

Effective CommunicationProblem SolvingFlexibilityAdaptabilityInitiative

Industry Keywords

Human ServicesHealth AgencyDrug and Alcohol SettingCrisis SituationsContinuous Improvement

Tech Stack

Tools & technologies

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About the role

Key responsibilities & impact

Train, coach, and supervise Needs Assessment Coordinators
Carry out personnel management activities, including screening and selection, orientation, training and development, performance management, and employee functions
Cultivate and manage relationships with staff and referral partners
Support Needs Assessment Coordinators by taking calls during high-volume periods
Collaborate with departments across the organization
Ensure accuracy of bed management software for bed availability and scheduling
Hold coordinators accountable to role standards
Monitor quality by evaluating coordinator documentation and phone calls
Serve as subject matter expert for Needs Assessment Coordinator duties
Handle delegated on-call work
Deliver key data in an actionable format
Develop the team’s abilities and knowledge to support an industry-leading admissions team
Complete data collection, aggregation, analysis, and reporting to support system/process pathway changes, identify quality concerns, and identify potential risks
Perform other duties as assigned

Requirements

What you’ll need

Bachelor degree or higher in a human services field preferred
Experience in a health or human services agency, preferably in a drug and alcohol setting
Previous management experience preferred
Ability to communicate effectively and interact well with people of diverse backgrounds
Excellent oral and written communication and interpersonal skills
Ability to problem solve by gathering and analyzing information
Ability to work independently and in group problem-solving situations
Initiative in problem solving
Ability to handle a crisis and react appropriately
Flexibility and adaptability
Ability to make decisions in an objective and ethical manner
Calm and decisive in crisis situations
Ability to sustain a team environment and drive continuous improvement projects
Completion of required trainings and mandatory training hours

Benefits

Comp & perks

Medical, Dental, and Vision Insurance
Flexible Spending Accounts
Life Insurance
Paid Time Off
401(k) with Company Match
Tuition Reimbursement
Employee Recognition Programs
Referral Bonus opportunities