Regional Director of Hospitality

Pyramid Healthcare

. Provide regional oversight and support for hospitality operations across assigned facilities in Pennsylvania, Virginia, and North Carolina .

Posted 11/9/2026full-timeUnited StatesLead💰 $90,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in hospitality operations management, including compliance monitoring, performance analysis, and staff development. Proven ability to lead multi-site teams, manage budgets, and implement quality initiatives to enhance client satisfaction.

Highest-signal resume keywords

Hospitality Operations ManagementLeadership ExperiencePerformance Metrics AnalysisStaff DevelopmentRegulatory Compliance

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Operational ReviewsFacility AuditsInfection Control PracticesCost-Control ManagementVendor ManagementBudget ManagementQuality InitiativesHospitality AssessmentsInventory ManagementRecruitment and Onboarding

Soft Skills

Leadership SkillsCoaching SkillsOrganizational SkillsCommunication SkillsProblem-Solving Abilities

Industry Keywords

Hospitality StandardsDining ServicesEnvironmental ServicesGuest ServicesHealthcare OperationsMulti-Site OperationsAccreditationLicensing SurveysOperational ImprovementClient Satisfaction Initiatives

About the role

Key responsibilities & impact

Provide regional oversight and support for hospitality operations across assigned facilities in Pennsylvania, Virginia, and North Carolina
Monitor compliance with hospitality standards, service expectations, infection control practices, and operational procedures
Support Hospitality Managers, Dining Managers, Guest Services Supervisors, and facility leadership in achieving goals and performance expectations
Conduct facility audits, inspections, operational reviews, and hospitality assessments
Analyze hospitality performance metrics and implement corrective actions and improvement initiatives
Support recruitment, onboarding, training, coaching, and development of hospitality leadership staff
Monitor labor utilization, staffing models, purchasing practices, inventory management, and cost-control efforts
Collaborate with Executive Directors and operational leadership teams on hospitality excellence and client satisfaction initiatives
Assist with vendor management, contract oversight, and service quality monitoring
Ensure readiness for licensing, accreditation, and regulatory surveys
Support facility enhancement projects and operational improvement efforts
Maintain confidentiality and exercise discretion regarding company information
Provide direct supervision, coaching, mentorship, operational guidance, performance management, and accountability for Hospitality Managers and assigned hospitality leadership positions
Complete required trainings and perform other duties as assigned

Requirements

What you’ll need

Bachelor's degree in Hospitality Management, Business Administration, Healthcare Administration, Operations Management, or related field preferred
Minimum five (5) years of leadership experience in hospitality, environmental services, dining services, facility operations, healthcare operations, or related service industries required
Multi-site operational experience preferred
Experience managing leaders, budgets, performance metrics, and quality initiatives preferred
Knowledge of hospitality operations, dining services, housekeeping, guest services, and environmental services
Strong leadership, coaching, and employee development skills
Strong organizational, communication, and problem-solving abilities
Ability to analyze operational performance and implement improvement initiatives
Ability to manage multiple priorities across multiple locations
Ability to collaborate effectively with facility and corporate leadership
Regular standing, walking, climbing stairs, facility inspections, and regional travel
May occasionally lift up to 25 pounds
Completion of all required trainings as designated by the company and accreditation/licensing entities

Benefits

Comp & perks

Medical, Dental, and Vision Insurance
Flexible Spending Accounts
Life Insurance
Paid Time Off
401(k) with Company Match
Tuition Reimbursement
Employee Recognition Programs
Referral Bonus opportunities