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Manager, Commercial Analytics – Operations
Q'Apel Medical. Develop, maintain, and advance analytics, reporting, systems, and operational capabilities supporting Q’Apel’s commercial organization .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in commercial analytics and reporting, with advanced proficiency in Tableau and Salesforce for data visualization and management. Strong analytical skills to identify trends and provide actionable insights, coupled with exceptional organizational and communication abilities.
Highest-signal resume keywords
Commercial AnalyticsTableau Dashboard DevelopmentSalesforce ReportingData AnalysisMicrosoft Excel Proficiency
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Commercial ReportingPerformance AnalyticsKPI DevelopmentData Quality ManagementAnalytical Modeling
Soft Skills
Attention to DetailOrganizational SkillsProject ManagementInterpersonal CommunicationPresentation Skills
Tools & Technologies
TableauSalesforceMicrosoft ExcelMicrosoft PowerPoint
Certifications & Qualifications
Salesforce Administration Certification
Industry Keywords
Medical DeviceBiotechnologyPharmaceuticalHealthcareCommercial Operations
Tech Stack
Tools & technologiesTableau
About the role
Key responsibilities & impact- Develop, maintain, and advance analytics, reporting, systems, and operational capabilities supporting Q’Apel’s commercial organization
- Own recurring commercial reporting, dashboards, scorecards, performance analytics, data quality, metric consistency, business-review analytics, and decision support
- Develop and enhance Tableau dashboards and other reporting tools covering revenue, quota attainment, sales pacing and projections, product performance, regional and territory performance, account activity, utilization, and KPIs
- Reconcile data sources, maintain metric definitions and reporting logic, monitor data completeness and timeliness, resolve discrepancies, and validate reporting changes
- Analyze performance across products, regions, territories, field representatives, and accounts to identify trends, risks, gaps, and growth opportunities
- Prepare analytics for Quarterly Business Reviews, regional reviews, leadership meetings, and recurring business reviews
- Support quota development, territory design, account alignment, field coverage, hiring-priority analysis, market opportunity assessment, targeting, resource allocation, product launches, and commercial programs
- Develop models and scenarios to support leadership decisions and provide clear recommendations
- Partner with the Salesforce Administrator to maintain users, reporting relationships, territories, organizational structures, dashboards, data, and workflows
- Translate business needs into system and reporting requirements, coordinate implementation, and validate system changes
- Simplify, standardize, and automate commercial processes; build scalable tools and documentation
- Collaborate with sales leadership, Finance, Marketing, the Salesforce Administrator, and other cross-functional stakeholders
Requirements
What you’ll need- Bachelor’s degree in Business, Finance, Economics, Analytics, Data Science, Life Sciences, or a related field
- Five or more years of progressively responsible experience in commercial analytics, sales operations, commercial operations, business intelligence, revenue operations, or a similar role
- Experience supporting a field-based commercial organization is required
- Medical device, biotechnology, pharmaceutical, or other healthcare industry experience is strongly preferred
- Experience developing and maintaining recurring commercial reports, dashboards, KPIs, and performance analytics
- Ability to analyze complex datasets, investigate discrepancies, identify meaningful trends, and translate findings into actionable business insights
- Advanced proficiency in Microsoft Excel, including complex formulas, lookups, pivot tables, data validation, and analytical modeling
- Strong proficiency in Microsoft PowerPoint and ability to create clear, leadership-ready presentations
- Proficiency with Tableau, including building, maintaining, and improving dashboards and data visualizations
- Proficiency with Salesforce, including reports, dashboards, data structures, users, roles, and hierarchies
- Experience partnering with a Salesforce Administrator or technical resource to translate business needs into system and reporting requirements
- Salesforce administration experience or certification is a plus but not required
- Experience supporting commercial planning activities is strongly preferred
- Experience with external market, claims, procedure-volume, or other healthcare data sources is preferred
- Understanding of data quality, metric governance, reporting consistency, and process improvement
- Strong business acumen and exceptional attention to detail
- Organizational and project-management skills to manage recurring deliverables, operational responsibilities, and ad hoc priorities
- Ability to work independently with limited oversight while collaborating effectively across functions and organizational levels
- Strong written, verbal, presentation, and interpersonal communication skills
- Sound judgment in handling confidential information
- Willingness to travel occasionally for company and commercial meetings
Benefits
Comp & perks- Fast-paced, high-growth company environment
- Startup philosophy with an all-hands-on-deck culture
- Occasional travel for company and commercial meetings