FREE ACCESS
5,000–10,000 jobs/day
See all jobs on Scoutfield
Search thousands of fresh jobs every day.
Discover
- Fresh listings
- Fast filters
- No subscription required
Create a free account and start exploring right away.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong communication skills in both spoken and written German, with a focus on customer service and support. Proficient in handling customer inquiries and complaints while utilizing various IT systems effectively.
Highest-signal resume keywords
Strong Communication SkillsExcellent Spoken German (C1 Level)Customer Service ExperienceIT Systems ProficiencyWillingness to Work Flexible Hours
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
Passion for Providing AdviceClear PronunciationAbility to Handle Complaints
Certifications & Qualifications
Clean Basic Police Clearance Certificate
Industry Keywords
Credit Cardholder SupportOnline Services AdviceProduct Portfolio KnowledgeEmail ProcessingMaster Data Maintenance
About the role
Key responsibilities & impact- Receive and handle calls from credit cardholders
- Process emails and maintain master data
- Advise customers on online services, card terms and conditions, and bonus programs
- Assist with questions about credit card statements, associated services, and the product portfolio
- Serve as the first point of contact for customers with complaints of any kind
- Correspond with credit cardholders, banks, and merchants
Requirements
What you’ll need- Strong communication skills and a passion for providing advice by phone
- Excellent spoken and written German (minimum C1 level)
- Clear, accent-neutral pronunciation
- Enjoy working with a variety of IT systems
- English language skills are desirable but not required
- A clean basic police clearance certificate upon starting employment
- Signed internal declaration confirming that financial circumstances are in order (e.g., no personal insolvency or wage garnishment)
- Willingness to work Monday through Sunday between 7:00 a.m. and 11:00 p.m. on a five-day workweek
- Willingness to work full-time or part-time, with a minimum of 20 hours per week
Benefits
Comp & perks- €50 monthly tax-free benefit in kind
- Attractive shift allowances
- 30+ days of vacation per year
- Option to work remotely from home for up to 50% of working hours
- Work schedules provided well in advance
- Compensatory day off for weekend work
- Company pension scheme
- Employer-funded benefits
- Pluxee benefits card with a monthly tax-free credit of €50
- Health and wellness programs (health days, sports groups, company bike, etc.)
- Free parking in the heart of Saarbrücken
- Job ticket for travel on public transportation
- Work in a collaborative team in a modern workplace
- Comprehensive opportunities for professional development and further training
- Cafeteria with meal subsidy