Leave & Time Off Specialist

QC Servion, LLC

. Administer employee leaves from initial request through return to work, including FMLA, state and local family and medical leave, company-sponsored leaves, parental leave, military leave, bereavement, personal/unpaid leave, and other applicable programs .

Posted 9/30/2026full-timeRemote • United StatesMid-LevelSenior💰 $78,750 - $98,438 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in administering employee leaves, including FMLA and ADA accommodations, while ensuring compliance with federal, state, and local regulations. Proficient in managing high-volume caseloads, maintaining accurate documentation, and leveraging technology to enhance administrative processes.

Highest-signal resume keywords

FMLA AdministrationADA Workplace AccommodationsLeave Case ManagementHRIS ExperienceRegulatory Compliance

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Leave Eligibility EvaluationMedical Certification ManagementDocumentation TrackingLeave Usage TrackingReport BuildingWorkflow AutomationPTO KnowledgeMulti-State Leave RequirementsCase ManagementLeave Metrics

Soft Skills

Attention to DetailStrong JudgmentWritten CommunicationVerbal CommunicationDiscretion and Confidentiality

Tools & Technologies

RipplingHRISAI TechnologyLeave Management Systems

Certifications & Qualifications

PHRSPHRSHRM-CPSHRM-SCP

Industry Keywords

Employee Leave AdministrationFamily and Medical LeavePaid Sick LeaveTimekeepingCompliance Reviews

About the role

Key responsibilities & impact

Administer employee leaves from initial request through return to work, including FMLA, state and local family and medical leave, company-sponsored leaves, parental leave, military leave, bereavement, personal/unpaid leave, and other applicable programs
Evaluate leave eligibility and applicable federal, state, local, and company protections
Manage notices, certifications, documentation, deadlines, extensions, recertifications, return-to-work requirements, and case closure
Administer concurrent or overlapping leave entitlements
Communicate with employees and managers throughout the leave process
Coordinate leave status, pay implications, benefits continuation, timekeeping, and return-to-work requirements with Payroll, Benefits, HR, and managers
Monitor active leaves and follow up on exhaustion dates, missing documentation, expected returns, and required actions
Administer accommodation requests and facilitate the ADA interactive process
Evaluate supporting documentation confidentially and coordinate approved accommodation implementation
Research accommodation solutions and escalate complex, high-risk, or potentially adverse decisions
Serve as subject matter resource for PTO, sick leave, and company time-off programs
Administer and monitor state and local paid sick leave and statutory time-off requirements
Partner with HRIS to maintain accurate Rippling policies, eligibility rules, accruals, and carryover configurations
Troubleshoot time-off questions and discrepancies and coordinate corrections with HRIS and Payroll
Maintain leave and accommodation records, trackers, reports, metrics, and compliance documentation
Monitor regulatory changes and support audits and compliance reviews
Improve and automate workflows, communications, tracking, and reporting using Rippling, AI, and other technology
Develop SOPs, templates, employee resources, manager guidance, and standardized communications
Collaborate with Employee Relations, Benefits, Payroll, HRIS, HRBPs, managers, and Legal
Complete assigned tasks and deliverables on time and on budget
Perform other related duties as assigned

Requirements

What you’ll need

Knowledge and hands-on administration of FMLA and multi-state leave requirements
Experience independently managing leave cases from initial request through return to work
Experience administering ADA workplace accommodations and facilitating the interactive process
Ability to evaluate overlapping federal, state, local, and company leave entitlements
Experience administering intermittent and continuous leaves and tracking leave usage
Ability to interpret leave regulations and translate requirements into practical employee and manager guidance
Experience managing medical certifications, leave documentation, eligibility determinations, deadlines, extensions, return-to-work requirements, and related case documentation
Strong judgment regarding when leave or accommodation matters require escalation
Exceptional attention to detail, follow-through, and case-management skills
Ability to manage a high-volume caseload while maintaining accuracy and timely employee communication
Ability to handle sensitive medical and employee information with discretion and confidentiality
Knowledge of PTO, paid sick leave, and state/local time off requirements
Experience with HRIS and leave-management systems; Rippling experience strongly preferred
Understanding of the interaction among leave, payroll, benefits, timekeeping, and HRIS processes
Strong research and analytical skills across multiple jurisdictions
Ability to build reports, trackers, and leave metrics
Ability to leverage technology, AI, and automation to improve administrative processes
Strong written and verbal communication skills
Ability to work independently in a fast-paced, fully remote environment
Bachelor’s degree in human resources, business, or a related field OR a recognized HR certification such as PHR, SPHR, SHRM-CP, or SHRM-SCP OR two years of human resource experience
Minimum of five years of direct, hands-on leave and accommodation administration experience, preferably supporting a multi-state workforce
Ability to meet stated physical demands, including frequently remaining stationary and moving through a home office
Willingness to travel up to 10%, potentially to any or all 50 US states

Benefits

Comp & perks

Choice of comprehensive medical plans, including two PPO-style plans and an HDHP with HSA option
Flexible spending accounts (FSA)
Dental and vision plans
Medical, dental, and vision benefits for spouse/domestic partner and dependent children up to age 26
401(k) with company match and self-directed brokerage account option
PTO, including additional paid time off during the last week of the year
Company-paid life insurance for employees and eligible dependents
Short- and long-term disability and AD&D coverage
Professional development opportunities
Tuition reimbursement
Professional licensing assistance
Paid parental leave after one year of employment
Remote work from anywhere in the United States