Field Applications Specialist, Molecular Diagnostics, QIAstat

QIAGEN

. Support QIAGEN’s QIAstat-Dx instrument and chemistries in the field .

Posted 9/22/2026full-timeRemote • Texas • United StatesJuniorMid-Level💰 $90,000 - $105,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in wet lab molecular biology methods and provides exceptional technical support for QIAstat-Dx instruments. Capable of building strong customer relationships and effectively troubleshooting technical issues in a field-based environment.

Highest-signal resume keywords

Wet Lab Molecular Biology MethodsField-Based Customer SupportTechnical TroubleshootingCRM Software (Salesforce.com)Project Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Clinical Lab ExperienceMolecular Biology TechniquesNext-Generation Sequencing (NGS)Technical SupportInstrument Installation

Soft Skills

Customer-Facing PersonalityRelationship BuildingOrganizational SkillsIndependent WorkTeam Collaboration

Certifications & Qualifications

Bachelor’s Degree in Biological Sciences

Industry Keywords

QIAstat-DxTechnical SupportCustomer TrainingField EvaluationsTexas Territory

Tech Stack

Tools & technologies

SFDC

About the role

Key responsibilities & impact

Support QIAGEN’s QIAstat-Dx instrument and chemistries in the field
Install instruments
Train customers
Monitor evaluations
Conduct routine customer follow-up
Troubleshoot products on site
Demonstrate products
Provide pre- and post-sale technical support in the assigned Texas territory
Travel extensively throughout the territory

Requirements

What you’ll need

Bachelor’s degree in biological sciences or equivalent
2-5 years of clinical lab experience, and/or 2-5 years within a field-based customer support function
Deep knowledge of wet lab molecular biology methods/techniques in a clinical lab setting
Some familiarity with NGS applications would be helpful
Experience with CRM software, particularly Salesforce.com, highly desirable
Customer-facing personality, including the ability to build positive relationships and engage in scientific discussions with customers
Ability to effectively troubleshoot and solve customers’ technical problems by phone, email, webinar, and in-person
Ability to integrate both internal and field-based resources to find creative solutions to customer requests
Organized and able to work independently as well as on a team
Some project management experience highly desirable
Ability to travel 70% with anticipated overnights of 40%
Must be based near a major airport
Territory: Texas

Benefits

Comp & perks

Bonus/Commission
Local benefits
Referral Program
Volunteer Day
Internal Academy ( QIALearn )
Employee Assistance Program
Hybrid work (conditional to your role)
Bonus plan
Generous benefits