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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong verbal and written communication skills while effectively managing high volumes of customer interactions. Proficient in using AI tools to enhance customer support and identify business opportunities.
Highest-signal resume keywords
Fluent GermanFluent EnglishStrong Verbal CommunicationStrong Written CommunicationSales Experience
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
Clear CommunicationStructured Conversation HandlingEagerness to LearnAbility to Apply Feedback
Tools & Technologies
AI Tools
Industry Keywords
Inbound SalesCustomer Account ManagementLead Response TimeConversion RateCustomer Feedback
About the role
Key responsibilities & impact- Contact inbound leads within 5 minutes
- Explain Qonto and guide prospects through the sales process through account opening
- Identify business needs and recommend suitable Qonto plans
- Grow existing customer accounts through plan upgrades, add-ons, and additional cards
- Support customers over the long term and use data and AI tools to identify opportunities and risks
- Share customer feedback with internal teams
- Work with transparent KPIs such as lead response time and conversion
- Report to Mattia Ferrario, Inbound Sales Lead
Requirements
What you’ll need- Strong verbal and written communication skills
- Ability to handle a high volume of conversations each day in a clear and structured manner
- Eagerness to learn and ability to apply feedback directly
- Comfortable using AI tools as part of everyday work
- Fluent German
- Fluent English
- Sales experience is a plus, but not required
Benefits
Comp & perks- Variable compensation from 50% target attainment, paid monthly
- Unlimited access to the best AI tools
- Powerful tool stack including Salesforce, Aircall, Modjo, Outreach, and Sales Navigator
- Continuous feedback and hands-on support
- Opportunity to shape approaches and processes within a growing team
