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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Senior Product Management, focusing on building cohesive communication platforms that meet regulatory obligations while driving growth. Proficient in aligning cross-functional teams and managing stakeholder relationships to enhance operational excellence.
Highest-signal resume keywords
Senior Product Management ExperiencePlatform-Level Problem OwnershipHands-On Experience With CRM PlatformsExperience With Communication Tools EcosystemAbility To Communicate With Senior Stakeholders
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Product Vision DevelopmentRoadmap DefinitionRegulatory Compliance ManagementOperational Excellence ImprovementEvent-Driven Orchestration
Soft Skills
Clear CommunicationTrust BuildingInfluencing DecisionsAligning Diverse Perspectives
Tools & Technologies
BrazeCustomer.ioSendGridLemlistZendesk
Industry Keywords
Customer CommunicationsGrowth EngineUnified Communication LogPreference ManagementFragmented Tools Integration
About the role
Key responsibilities & impact- Shape how Qonto communicates with customers across every channel and touchpoint
- Meet regulatory obligations while turning customer communications into a growth engine
- Build the shared platform, including event-driven orchestration, a unified communication log, and preference management
- Provide CRM, Operations, Compliance, and Product teams with a shared compliant view of communications sent and recipients
- Close regulatory gaps and improve operational excellence
- Turn fragmented tools and use cases into a cohesive, scalable system
- Partner with CRM, Operations, Compliance, Product, and Engineering to align stakeholders and define scope and ownership
- Build the product vision and define the initial roadmap for a new team
- Work across Braze, Customer.io, SendGrid, Lemlist, Zendesk, and the connecting orchestration layer
- Report to Jen Christoph
Requirements
What you’ll need- Senior Product Management experience
- Experience owning a platform-level problem spanning multiple tools and internal customers
- Hands-on experience with communication or CRM platforms such as Braze, Customer.io, or other notification or email systems
- Experience working across multiple communication tools in a real ecosystem
- Experience operating where Regulatory, Marketing, Product, and Operations teams have competing claims on customer communications
- Ability to communicate clearly and confidently with senior stakeholders
- Ability to build trust, align diverse perspectives, and influence decisions
Benefits
Comp & perks- Unlimited access to the best AI tools for every Qontoer
- Customer data kept in the candidate pool for up to 2 years (application data policy, not an employment benefit)
