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Associate People Partner
QS Quacquarelli Symonds. Act as an initial contact for colleagues using the HR Support inbox .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong organizational skills and attention to detail in managing employee information, payroll data, and documentation. Capable of supporting various HR processes, including onboarding, payroll preparation, and employee lifecycle administration while maintaining confidentiality and discretion.
Highest-signal resume keywords
HR AdministrationPayroll ProcessingEmployee Lifecycle ManagementData AnalysisOrganizational Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Payroll AdministrationEmployee Records ManagementData ChecksDocumentation PreparationProcess Improvement
Soft Skills
Strong Communication SkillsService-Focused ApproachGood JudgementCuriosityFlexibility
Tools & Technologies
Microsoft OfficeHR Systems
Industry Keywords
People OperationsEmployee RelationsWorkforce PlanningCIPD
About the role
Key responsibilities & impact- Act as an initial contact for colleagues using the HR Support inbox
- Respond to routine People queries and escalate complex or sensitive matters
- Improve guidance, FAQs and People processes based on recurring issues
- Provide accurate administration across the employee lifecycle
- Prepare and coordinate contracts, contractual changes, salary and role changes, promotions, probation and family leave documentation
- Maintain employee records, People systems and confidential electronic files
- Support probation, absence, leave and other lifecycle processes
- Provide employment references and standard documentation
- Support payroll preparation and processing with the People team and external providers
- Process payroll changes, check reports, investigate discrepancies and maintain audit trails
- Respond to payroll queries and improve payroll processes and controls
- Coordinate onboarding, induction and offboarding activities
- Work with People, IT, Payroll and Workplace teams to coordinate joining and leaving processes
- Provide administrative and coordination support to People Partners
- Prepare documentation, timelines, meeting materials and background information
- Support employee relations administration, including meetings, case files and notes
- Conduct research for projects, policy development and benchmarking
- Maintain People data, perform data checks and prepare reports
- Support workforce planning and People initiatives through data gathering and analysis
- Support London office activities with the Senior Office Manager
- Coordinate communications, events and social activities with the UK Social Committee
- Serve as fire warden and first aider in the London office
- Support People projects, process improvement, documentation and global People initiatives
- Develop HR knowledge through practical experience, coaching and potential CIPD-aligned apprenticeship
Requirements
What you’ll need- Experience in an HR, People, People Operations or similar role; or a recently completed degree in Human Resources, Business, Psychology or another relevant discipline
- Genuine interest in developing a career within the People profession
- Strong organisational skills and ability to manage multiple tasks, deadlines and employee requests
- Excellent attention to detail when working with employee information, payroll data and documentation
- Strong written and verbal communication skills
- Helpful and service-focused approach
- Good judgement about resolving or escalating issues
- High level of discretion and confidentiality when handling employee information
- Confidence using Microsoft Office applications and ability to learn HR systems quickly
- Interest in data, technology and process improvement
- Ability to work collaboratively while taking ownership of responsibilities
- Curiosity and willingness to research unfamiliar topics and develop knowledge
- Flexibility to support different priorities across the People and Workplace team
- Previous payroll, HR systems or employee lifecycle administration experience helpful but not essential
- CIPD qualification is not required
- Must not require visa sponsorship to work in the United Kingdom
Benefits
Comp & perks- Competitive base salary
- Access to an annual bonus scheme (for qualifying roles only)
- 25 days annual leave, plus bank holidays – increasing to 27 days after 5 years
- Buy Holiday scheme allowing up to 5 additional holiday days per year
- Enhanced maternity and paternity leave
- Generous pension through Royal London
- Comprehensive private medical insurance and wellness scheme through Vitality
- Cycle to work scheme
- Vibrant social environment and multicultural and multinational culture
- Free subscription to the Calm App
- Global wellness team and mental health first aiders globally
- Diversity and inclusion initiatives and groups
- Recognition and reward programs, including peer-to-peer recognition and QS Applaud Awards
- Support for volunteering and study leave
- Free subscription to LinkedIn Learning
- Global Mentorship programme
- Flexible hybrid working model