Global Workplace Manager

QS Quacquarelli Symonds

. Lead the strategic direction and operational delivery of workplace and facilities management across all company sites .

Posted 10/26/2026full-timeBengaluru • IndiaMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in global workplace and facilities management, focusing on employee experience, operational excellence, and sustainability. Proven ability to lead diverse teams, manage vendor relationships, and implement effective workplace strategies.

Highest-signal resume keywords

Global Workplace ManagementVendor Relationship ManagementWorkplace AnalyticsProject ManagementSustainability Practices

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Space UtilisationContract ManagementOperational ExcellenceEvent PlanningBudget ManagementCompliance ManagementChange ManagementData ReportingCross-Functional Project DeliveryHospitality Principles

Soft Skills

LeadershipStakeholder ManagementCommunicationMentoringOrganisational Skills

Tools & Technologies

Hybrid Collaboration ToolsDigital Workplace TechnologySmart Building Data

Certifications & Qualifications

First AiderMental Health First AiderFire Warden

Industry Keywords

DEIBCorporate HospitalityEmployee ExperienceSustainabilityHealth and Safety Compliance

About the role

Key responsibilities & impact

Lead the strategic direction and operational delivery of workplace and facilities management across all company sites
Implement a globally consistent yet locally adaptable workplace strategy
Lead and mentor a global team of Office Managers and Administrators
Define standards for reception, meeting room readiness, cleanliness, and sensory environment
Manage global lease and co-working agreements
Oversee vendor and facilities contracts, including catering, cleaning, and front-of-house
Collaborate with Corporate IT on AV, hybrid collaboration tools, and digital workplace technology
Champion hospitality-first workplace experiences for employees, guests, and executives
Lead global onboarding experience design
Drive standards for meeting rooms, internal events, and visitor hosting
Lead workplace DEIB efforts and improve employee workplace satisfaction
Facilitate knowledge sharing across regional office teams
Coordinate global campaigns, company-wide events, DEIB celebrations, and sustainability activations
Lead Carbon Neutral strategy, annual data submission, and monthly environmental KPI tracking
Maintain sustainability policies and implement green practices
Oversee health, safety, quality, energy, accessibility, fire safety, and workplace operations compliance
Maintain Business Continuity and London Disaster Recovery Plans and conduct annual tests and tabletop exercises
Support ISO 27001 compliance through physical workplace controls and security measures
Coordinate global corporate insurance renewals and local insurance coverage
Use smart building data to inform workplace decisions
Track and report space utilisation, comfort, and energy-efficiency KPIs
Project manage office moves, new openings, and refurbishments
Support hybrid-work space planning and lead change management and internal communications
Manage and optimise the Workplace budget with the CPO and CFO
Drive cost savings through operational improvements, outsourcing, and vendor consolidation
Deliver monthly reports to the Executive Leadership Team
Provide workplace data and compliance documentation for RFPs and tenders
Plan and deliver global and regional workplace events, including annual Collab events

Requirements

What you’ll need

Proven leadership experience in global workplace or facilities management, focused on employee experience, operational excellence, and regional consistency
Strong understanding of hospitality principles and service-oriented environments
Experience with guest services, corporate hospitality, or premium client-facing environments is ideal
Ability to lead and develop diverse, distributed teams
Experience mentoring Office Managers and Workplace Coordinators
Excellent stakeholder management and communication skills
Ability to influence and partner across Executive, People, IT, Procurement, and Finance functions
Skilled in workplace analytics, including space utilisation, feedback, and service trends
Experience managing leases, contracts, and vendor relationships
Commercial acumen and attention to service quality
Experience delivering complex cross-functional projects, such as office moves, event planning, or workplace strategy rollouts
Commitment to inclusion, wellbeing, sustainability, and accessible workplace design
Organised and adaptable, able to manage competing priorities across regions
Qualified or willing to become qualified as a First Aider, Mental Health First Aider, and Fire Warden

Benefits

Comp & perks

Hybrid work model with flexibility between working from home and the office
Free subscription to the Calm App
Global wellness team and mental health first aiders globally
Diversity and inclusion initiatives and groups
Peer-to-peer recognition platform
Quarterly and annual QS Applaud Awards
Connect with your Career annual personal development event
Support for volunteering and study leave
Free subscription to LinkedIn Learning with over 5,000 courses and programmes
Global Mentorship programme
Training provided for First Aider, Mental Health First Aider, and Fire Warden qualifications if needed