Patient Billing Specialist

Quadax, Inc.

. Review case history to ensure all means to obtain reimbursement from the insurance company have been completed and verify it is appropriate to move forward with the patient billing process .

Posted 10/9/2026full-timeRemote • Ohio • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in patient billing processes, including knowledge of health insurance terminology and reimbursement procedures. Strong communication and customer service skills are essential for effectively interacting with patients and clients.

Highest-signal resume keywords

Health Insurance TerminologyPatient Billing ProcessCustomer Service SkillsDetail OrientedVerbal Communication Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Reimbursement ProcessBilling Statement ReviewFinancial Assistance ProcessingCase History ReviewInsurance Information Verification

Soft Skills

MultitaskingEstablishing PrioritiesConfidentiality Maintenance

Certifications & Qualifications

High School DiplomaGED

Industry Keywords

Patient BillingSOP ComplianceFinancial AssistanceClient CommunicationWorklist Management

About the role

Key responsibilities & impact

Review case history to ensure all means to obtain reimbursement from the insurance company have been completed and verify it is appropriate to move forward with the patient billing process
Notify the client via email alert or work list that one of their patients is entering the patient billing process
Answer questions from the client regarding a patient’s case history
Call patients for updated insurance information
Call patients to offer financial assistance and payment plans
Review and approve statement balances
Send letters and billing statements to patients
Send financial assistance applications to patients and process returned financial assistance documents
Comply with Patient Billing process, system, and documentation SOPs
Meet patient billing process time standards by completing assigned worklist tasks in a timely manner and/or reporting to management when assistance is needed
Participate in team meetings by sharing details of cases worked
Act as backup for answering incoming telephone calls as needed
Perform other duties as assigned

Requirements

What you’ll need

High School diploma or GED
Four or more years of on-the-job experience
Knowledge of health insurance terminology and the reimbursement process
Possess superior customer service skills
Detail oriented
Ability to maintain confidentiality
Previous experience working with patients and insurance
Possess excellent written and verbal communication skills
Ability to multitask, establish priorities, and work independently

Benefits

Comp & perks

Full-time remote work