Technical Sales Representative – Metal & Manufacturing Solutions

Quaker Houghton

. Manage and grow a regional customer portfolio across North of the River Main, including occasional travel to BENELUX every 1–2 months .

Posted 10/14/2026full-timeDüsseldorf • GermanyMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in technical customer engagement, with a strong focus on manufacturing processes and surface treatment technologies. Proficient in managing customer portfolios, conducting needs assessments, and providing technical guidance while ensuring high levels of customer satisfaction.

Highest-signal resume keywords

Technical Customer EngagementSurface Treatment TechnologiesCustomer Portfolio ManagementAnalytical Problem SolvingGerman and English Proficiency

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Technical SalesApplication EngineeringProcess EngineeringManufacturing ProcessesQuotation ManagementCustomer Needs AssessmentSample Impregnation ActivitiesABAS ERPMarket Insights AnalysisCompetitor Benchmarking

Soft Skills

Strong CommunicationOrganizational SkillsCustomer-Focused MindsetTeam CollaborationProactive Problem Solving

Tools & Technologies

MS OfficeO365IT Systems Learning

Certifications & Qualifications

Technical Certifications in Surface TreatmentIndustry Experience in Conversion CoatingsAnodizingImpregnationMetalworking Chemistry

Industry Keywords

ManufacturingMetalworkingAutomotive SuppliersQuality EngineeringFoundry OperationsIndustrial Services

Tech Stack

Tools & technologies

ERP

About the role

Key responsibilities & impact

Manage and grow a regional customer portfolio across North of the River Main, including occasional travel to BENELUX every 1–2 months
Conduct customer visits for acquisition, technical consulting, and after-sales support
Identify declining purchasing trends, investigate causes, and develop corrective actions
Plan meetings with prospects and customers; conduct outbound business development and needs assessments
Present Maldaner’s impregnation processes and related surface treatment technologies
Provide technical guidance in cooperation with internal technical experts
Prepare, coordinate, and follow up on customer quotations; independently manage offer negotiations
Organize sample impregnation activities, including collecting customer parts, supervising impregnation, performing UV visual checks, and attending leak tests
Forward technical requests to internal teams and ensure timely resolution
Support complaint handling and escalate warranty topics when necessary
Conduct customer surveys and gather quality feedback
Maintain a detailed customer project list
Prepare quarterly summaries covering market insights, competitor benchmarking, sales optimization ideas, and event recommendations
Maintain customer data and monitor goods receipt via ABAS ERP
Cooperate with management and internal stakeholders to ensure service delivery and continuous improvement

Requirements

What you’ll need

Experience within manufacturing, metalworking, automotive suppliers, surface treatment, quality engineering, foundry operations, machining, industrial services, or similar environments
Experience in a technical customer-facing role is strongly preferred (technical sales, application engineering, technical service, process engineering, or similar)
Ability to understand manufacturing processes and translate technical needs into practical solutions for customers
A degree in engineering, materials science, or a related field is valued but not required
Equivalent technical experience accepted
Technical certifications or significant industry experience in conversion coatings, remanufacturing, anodizing, impregnation, or metalworking chemistry are highly regarded
German and English—both written and spoken—are essential
Located in the Düsseldorf area, ideally within commutable distance to the Langenfeld site
Advanced MS Office / O365 skills and ability to learn new IT systems quickly
Approximately 50% travel across customer sites and job shops
Ability to visit the Langenfeld head office once a month
Strong communication, organisation, and technical problem-solving skills
Customer-focused mindset; ability to work independently and manage own schedule
High safety consciousness
Analytical thinker and problem solver
Curious, open to change, and willing to try new approaches
Strong integrity and reliability
Results-driven, proactive, hands-on mindset
Team-oriented and able to collaborate with technical, operations, and commercial teams

Benefits

Comp & perks

Remote working arrangement (approx. 50% home office)
Sales incentive program
Company car for private and professional use
2 annual paid volunteering days
Opportunities for career development within commercial, technical, and leadership tracks
Access to QH University and continuous learning tools
Strong wellbeing, mental health, inclusion, and diversity, equity and inclusion (DEI) programs