Contracts Analyst

Quality Carriers, Inc.

. Maintain customer contracts according to standardized practices .

Posted 10/24/2026full-timeTampa • Florida • United StatesJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in maintaining customer contracts and rate schedules while ensuring compliance with industry standards. Proficient in billing processes, effective communication, and problem-solving within a team-oriented environment.

Highest-signal resume keywords

Customer Contract ManagementBilling ProcessesMicrosoft ExcelDispute ResolutionAttention to Detail

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

BillingRate SchedulingRoot Cause AnalysisMaster OrdersData Entry

Soft Skills

Excellent Verbal CommunicationExcellent Written CommunicationProblem SolvingOrganization SkillsTeam Mentality

Tools & Technologies

Industry-Specific Software

Certifications & Qualifications

Associate Degree in BusinessAssociate Degree in Finance

Industry Keywords

Quality Carriers, Inc.Customer RequirementsStandardized Practices

About the role

Key responsibilities & impact

Maintain customer contracts according to standardized practices
Maintain rate schedules in the industry-specific software program
Ensure orders and invoices rate appropriately according to customer contracts
Interact closely with the pricing team and operations
Ensure customer contract structures follow customer requirements and Quality Carriers, Inc. standard processes
Input rates correctly using a system of record
Respond to internal and external customer requests timely and accurately
Support the operations team in troubleshooting potential issues
Understand fundamental billing and rating processes for Master Orders
Communicate with internal and external customers regarding business processes and commonly used acronyms/verbiage

Requirements

What you’ll need

2 years related experience in a similar billing role
Intermediate Skills in Microsoft Excel
Ability to Multitask
Excellent Verbal and Written Communication
Strong Attention to Detail
Problem Solving
Dispute Resolution in regard to root cause analysis
Excellent Organization skills
Team Mentality
Self-Motivated
Required: Associate degree in Business or Finance
Monday through Friday, 8:00 a.m. to 5 p.m.
Travel Requirements: 0%
Ability to work in a professional office environment
Ability to regularly and repetitively talk, hear, sit, type, reach and grasp
May require standing, walking, bending, kneeling, stooping or crouching
Must frequently lift and/or move items up to 20 pounds

Benefits

Comp & perks

Medical
Dental/Vision
Basic Life/Voluntary Life
Short Term and Long Term Disability
Flexible Spending Account and Health Savings Account
Digital health through Recuro
Employee Assistance Program
401k Employer Match and Roth Retirement Savings Plan
Additional Voluntary Benefits