Quality Carriers, Inc.

Analyst

• Maintain customer contracts according to standardized practices
• Maintain rate schedules in the industry-specific software program
• Ensure orders and invoices rate appropriately according to customer contracts
• Interact closely with the pricing team and operations
• Ensure customer contract structures follow customer requirements and Quality Carriers, Inc. standard processes
• Input rates correctly using a system of record
• Respond to internal and external customer requests timely and accurately
• Support the operations team in troubleshooting potential issues
• Understand fundamental billing and rating processes for Master Orders
• Communicate with internal and external customers regarding business processes and commonly used acronyms/verbiage

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