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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in revenue operations, Salesforce administration, and PowerBI reporting, with a strong focus on process improvement and cross-functional project leadership. Capable of managing teams, driving stakeholder engagement, and ensuring compliance with ISO9001 standards.
Highest-signal resume keywords
Salesforce AdministrationPowerBI ReportingRevenue Operations ManagementCross-Functional Project LeadershipISO9001 Compliance
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Business OperationsRevenue OperationsSales OperationsData AnalysisProcess ImprovementForecastingCommercial ReportingPipeline GovernancePerformance MetricsQuality Management Systems
Soft Skills
Analytical SkillsCommunication SkillsTeam DevelopmentStakeholder ManagementProblem-Solving
Tools & Technologies
SalesforcePowerBIConfluencePlanhatClari
Certifications & Qualifications
ISO9001 Accreditation
Industry Keywords
Revenue Operations FrameworkOperational GovernanceCommercial MetricsChange ManagementContinuous Improvement
About the role
Key responsibilities & impact- Improve the operational structure, reporting and day-to-day governance that help the business run efficiently and consistently
- Maintain and improve the revenue operations framework across GTM, including pipeline governance, forecasting cadence, sales process discipline and commercial reporting
- Own Salesforce and connected revenue systems, ensuring data quality and consistent adoption
- Support integration and usage of systems such as Planhat and Clari
- Define, monitor and interpret commercial metrics including bookings, recurring revenue, conversion rates, deal cycle, retention, productivity and forecast accuracy
- Document core processes, workflows and data definitions in Confluence
- Train and support users to drive consistent system usage and improve reporting confidence
- Develop and maintain PowerBI dashboards and operational reporting packs
- Respond to business analysis requests and present clear, actionable findings
- Design, document and improve scalable business processes across functions including Alliances, Marketing and Procurement
- Lead medium-to-large cross-functional operational projects from diagnosis through implementation and adoption
- Identify bottlenecks, duplication, control gaps and improvement opportunities, recommending practical solutions
- Establish operating rhythms, review cadences and governance forums
- Support change management and embed new ways of working
- Own maintenance of ISO9001 accreditation and keep the quality management system audit-ready
- Coordinate internal audits, external assessments, corrective actions and continuous improvement
- Maintain quality documentation, process controls, evidence records and governance materials
- Track non-conformities, risks and improvement actions through completion
- Set team goals, manage workload, priorities, performance and budget where applicable
- Build team capability through feedback, mentorship, development planning and knowledge sharing
- Create a motivating, cohesive and engaging team environment
- Promote cross-functional collaboration and trusted stakeholder relationships
Requirements
What you’ll need- Strong, varied experience in business operations, revenue operations, sales operations, commercial operations or a similar role, typically including 3-5 years of management experience
- Strong Salesforce ownership or administration experience
- Ability to translate business needs into practical system and process requirements
- Confidence with PowerBI reporting and data visualisation
- Strong analytical skills and attention to detail
- Commercial awareness and confidence working with revenue, pipeline, forecasting and performance data
- Experience defining and leading medium-to-large cross-functional projects or initiatives
- Ability to manage senior stakeholders independently and navigate ambiguity with sound judgement
- Understanding of ISO9001, quality management systems, audit preparation and continuous improvement principles
- People management experience, including coaching, prioritisation, performance management and team development
- Excellent communication skills, with the ability to explain complex data or process issues clearly to different audiences
- Organised, pragmatic and resilient, with the ability to balance strategic priorities with hands-on delivery
- Solutions-focused approach and ability to say no constructively where needed
Benefits
Comp & perks- Autonomy and support in equal measures
- Inclusive and diverse work environment
- Reasonable adjustments or accommodations available during recruitment
- Equal Opportunity Employer