Software Quality Engineer

Quavo Fraud & Disputes

. Ensure product quality, reliability, and performance across the full development lifecycle .

Posted 11/9/2026full-timeRemote • United StatesJuniorMid-Level💰 $85,000 - $100,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in quality assurance processes, including test planning, execution, and compliance validation, while leveraging tools like SQL and Jira. Possesses strong communication skills and the ability to collaborate effectively in a fast-paced environment.

Highest-signal resume keywords

Quality AssuranceTest Planning and ExecutionSQL ProficiencyPega Testing ExperienceISTQB Certification

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Test AutomationAPI TestingGenerative AI ToolsLow-Code BPM TestingAcceptance-Criteria Mapping

Soft Skills

Attention to DetailOrganizational SkillsWritten CommunicationTeam CollaborationProblem-Solving

Tools & Technologies

JiraConfluenceBrowserStackPostmanGit

Certifications & Qualifications

ISTQB CertificationPega CSA CertificationPega CSSA Certification

Industry Keywords

FinTechReg EReg ZSOC2PCI-DSS

Tech Stack

Tools & technologies

AWSSnowflakeSQLTypeScript

About the role

Key responsibilities & impact

Ensure product quality, reliability, and performance across the full development lifecycle
Use Quavo's Claude Code QA skills for board sync, test planning, execution, sign-off, kickbacks, and bug filing
Review, correct, and approve AI-generated outputs before they are posted to Jira or BrowserStack
Contribute product context, compliance dimensions, and reusable test procedures to improve QA skills
Develop and execute test plans covering acceptance-criteria mapping, traceability, compliance applicability, and known-gap disclosure
Test Pega/QFD case lifecycles, flows, decision rules, and data transforms; inspect and compare branches and trace each branch to its Jira ticket
Validate QFD data with read-only SQL in Snowflake while following PII masking and tenant-isolation rules
Test functionality, reliability, performance, security, and UX from an end-user perspective
Publish test cases, runs, and evidence to BrowserStack Test Management
Verify coverage for Reg E, Reg Z, NACHA, PCI, and UDAAP
Maintain audit-ready evidence supporting SOC2 and PCI-DSS audits using synthetic or masked data
Participate in standups, refinement, pointing, and retrospectives
Review requirements early using Quavo's Definition of Ready
Partner with Engineering, Product, Onboarding, Services, Infrastructure, and Client Experience
Investigate customer complaints and product issues
Contribute to Confluence and become a subject-matter expert on Quavo products

Requirements

What you’ll need

Bachelor's degree in computer science or a related field, or equivalent industry experience with a proven track record
ISTQB or other quality/testing certification
2+ years testing a low-code BPM platform
Hands-on experience using generative AI tools in daily work, with the judgment to spot and challenge incorrect or unsupported results
Basic SQL, Git, and command-line proficiency
Understanding of the disputes and fraud domain (Reg E and Reg Z disputes, chargebacks, card network rules), or a demonstrated ability to learn it quickly
Meticulous attention to detail and strong organizational skills
Excellent written and verbal communication
Not afraid to ask questions; communicates with tact
Works well on a team in a fast-paced, deadline-driven environment and asks for help early
Working knowledge of Pega (case types, flows, Tracer, Clipboard) (preferred)
Pega CSA or CSSA certification (preferred)
Test automation experience, especially Playwright with TypeScript (preferred)
API testing experience, e.g. Postman (preferred)
Familiarity with AWS services such as CloudWatch, Lambda, and SQS (preferred)
Experience in FinTech or another regulated industry (preferred)
Experience with Jira, Confluence, Bitbucket, BrowserStack, and SharePoint (preferred)
Legally authorized to work in the United States without employer visa sponsorship, now or in the future