System Administrator

Quest Technology Management

. Work with systems supporting the design, provisioning, installation, and configuration of hardware and software under the Shift Supervisor .

Posted 10/2/2026full-timeRoseville • California • United StatesMid-LevelSenior💰 $30 - $40 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in troubleshooting and configuring Windows Active Directory, Group Policy, Microsoft DNS, and DHCP, along with strong experience in server and application management within a 24x7 operations model. Proficient in documenting support activities and following security protocols to ensure operational success.

Highest-signal resume keywords

Windows Active Directory ConfigurationServer Application ManagementPatch ManagementTroubleshooting IT Performance ProblemsTechnical Documentation

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Server ConfigurationApplication ReleasesNetwork ConceptsPerformance TuningBackup Systems AdministrationIaaS, PaaS, SaaS TroubleshootingGroup Policy ManagementMicrosoft TechnologiesMonitoring SystemsComplex Administration

Soft Skills

Analytical SkillsProblem-Solving SkillsCommunication SkillsCollaboration SkillsOrganizational Skills

Tools & Technologies

Ticketing SystemKnowledge Base ProcessesSecurity ProtocolsUser AuthenticationData Encryption

Industry Keywords

24x7 NOC EnvironmentDomain ManagementOperational SuccessIncident ReportingFlexible Hours

Tech Stack

Tools & technologies

DNS

About the role

Key responsibilities & impact

Work with systems supporting the design, provisioning, installation, and configuration of hardware and software under the Shift Supervisor
Provide instruction and perform complex administration of applications, Microsoft technologies, and server, storage, and backup systems
Troubleshoot and configure Windows Active Directory, Group Policy, Microsoft DNS and DHCP, enterprise patching, file services, and print services
Document and track support activities in a ticket system, including time recording, issue identification, resolution steps, and follow-up communication
Escalate issues to supervisors or appropriate technical teams and advise on next steps for break/fix tickets
Install new and rebuild existing servers; configure hardware, peripherals, and services according to standards and project requirements
Perform installations, integrations, configuration, upgrades, troubleshooting, and performance tuning of software technologies from multiple vendors
Partner with the Shift Supervisor and business management to ensure operational success
Troubleshoot and configure moderately complex to complex servers and applications across IaaS, PaaS, and SaaS compute
Author, interpret, and maintain system documentation
Lead and participate as a technical resource in root cause analysis, troubleshooting, and issue resolution
Follow Knowledge Base processes and procedures for Quest and clients
Follow security protocols, including user authentication, data encryption, access controls, and incident reporting
Perform other duties as assigned

Requirements

What you’ll need

3 years of experience troubleshooting IT performance problems and performing application releases
3 years of experience with operating systems, workstations, and servers
2 years of experience in patch management, domain management, and server application management
Managed a domain environment with 50 servers or more
Knowledge of commonly used concepts, practices, and procedures within a 24 X 7 NOC environment
Experience with monitoring systems and troubleshooting concepts
General experience with networking concepts
Experience working in a 24x7 operations model
Strong analytical and problem-solving skills
Ability to author, present, and explain technical information to diverse audiences
Ability to evaluate technical solutions and recommend solutions
Excellent communication, collaboration, and organizational skills
Proven ability to prioritize multiple activities and objectives in a rapidly changing environment
Motivated with a strong work ethic
Must successfully complete company background check, including DMV, and pre-employment screening
Must be able to work flexible hours, including off-hours, weekends, and holidays as needed
May be required to travel to customer and Quest locations

Benefits

Comp & perks

24 pay periods per calendar year
Equal opportunity employment
Potential travel to customer and Quest locations
Flexible hours, including off-hours, weekends, and holidays as needed