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Questel

Key Account Manager – Translation & Filing

Questel

. Develop and retain a customer portfolio in the UK and Nordics .

Posted 10/23/2026full-timeLondon • United KingdomMid-LevelSeniorWebsite

About the role

Key responsibilities & impact
  • Develop and retain a customer portfolio in the UK and Nordics
  • Prospect and develop a new client portfolio
  • Manage and grow existing accounts through up-selling and cross-selling
  • Address targeted prospects, demonstrate the strategic use and value/ROI of solutions
  • Monitor the competitive landscape among customers and in the market
  • Manage complex sales processes
  • Retain customers and establish trusted-partner relationships within large customer organizations
  • Attend conferences, exhibitions, and trade shows while representing the company
  • Provide regular reporting focused on results and actions
  • Propose an ambitious business development plan to the manager

Requirements

What you’ll need
  • Minimum 3 years of sales experience and account management, ideally selling Translation or IP Services
  • Fluent in English; any other language is a plus
  • Proven top performer with a track record of selling and closing transactions over 100K service
  • Ability to interact with corporate and law firm clients, understand their needs, create tailored solutions, and grow revenue
  • Exceptional analytical, organizational, written, and verbal communication skills
  • Excellent listening, negotiation, and presentation skills
  • Ability to work independently in a mostly remote, regionally distributed environment, with minimal supervision
  • Ability to communicate, present, and influence credibly and effectively at all organizational levels, including executive and C-level contacts
  • Commitment to responsiveness and professionalism in managing client expectations and internal collaboration
  • Training in solution or customer-centric selling
  • Comfortable reporting, forecasting, and planning activity using a CRM

Benefits

Comp & perks
  • Full-time, permanent position
  • Structured onboarding and continuous learning
  • Flat hierarchy
  • Competitive package including a very attractive uncapped commission plan
  • Opportunity to work with a diverse range of prestigious international clients
  • International teams and offices in the USA, EMEA and APAC
  • Company, products and services highly recognized worldwide
  • Inclusive, equitable workplace