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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Intellectual Property Management and Trademark Services, with a strong focus on client presentations, proposal drafting, and training delivery. Proficient in analyzing client needs and driving successful service adoption while collaborating effectively across diverse teams.
Highest-signal resume keywords
Intellectual Property ManagementTrademark OperationsClient PresentationsProposal DraftingMicrosoft Office Suite
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Intellectual Property RightsTrademark Portfolio AdministrationLifecycle ManagementTrademark DocketingData MigrationIP Workflow ProcessesBusiness Case CreationSales Engagement SupportAdvanced PowerPoint SkillsReport Production
Soft Skills
Analytical SkillsProblem-SolvingOrganizational SkillsTime ManagementInterpersonal SkillsClient-Service OrientationProactive LearningCollaboration
Certifications & Qualifications
Bachelor's Degree in Intellectual PropertyBachelor's Degree in LawBachelor's Degree in Business
Industry Keywords
IP AdministrationTrademark ServicesSales EnablementClient FeedbackMarket InsightsService DevelopmentCommercial ProposalsClient TendersWebinarsIndustry Conferences
About the role
Key responsibilities & impact- Build awareness of Questel's IP Management Software and Trademark Services offerings among sales teams and during client-facing presentations
- Provide onboarding training for new sales executives
- Deliver ongoing training on IPMS capabilities, trademark services, process updates, and service enhancements
- Prepare and maintain sales enablement kits
- Provide technical, operational, legal, and business expertise in client meetings and presentations
- Prepare and present business cases tailored to client needs
- Advise sales teams during negotiations to ensure competitive and accurate proposals
- Plan and define prospecting targets with sales leadership
- Support commercial proposals and formal responses to client tenders/RFPs
- Follow up on opportunities with sales executives, tracking discussions and next steps
- Capture and relay client feedback to global IPMS and Trademark Services teams
- Coordinate with operations, service delivery, and production teams on service evolution needs
- Share market insights and feedback to improve collaboration, service development, and product enhancements
- Support marketing activities including client events, panel discussions, webinars, and industry conferences/trade shows
Requirements
What you’ll need- Bachelor's degree in Intellectual Property, Law, Business, or a related field preferred
- 5+ years of professional experience in trademark operations, IP administration, or intellectual property services
- Proven experience delivering client presentations, solution demonstrations, and training sessions
- Demonstrated success drafting proposals, creating business cases, and supporting sales engagements
- Working knowledge of intellectual property rights with a focus on trademark portfolio administration and lifecycle management
- Familiarity with trademark docketing, data migration, portfolio transitions, and IP workflow processes
- Proficiency with Microsoft Office Suite, including advanced PowerPoint skills and the ability to produce clear, detailed reports
- Strong analytical, problem-solving, organizational, and time management skills
- Track record of accurately identifying client needs, measuring satisfaction, and driving successful solution and service adoption
- Excellent verbal and written communication skills; ability to collaborate across multicultural and geographically dispersed teams
- Strong interpersonal skills, client-service orientation, and a proactive, self-directed approach to learning and problem-solving
- Fluent in English and German
Benefits
Comp & perks- Full time - permanent contract
- Flexible working hours, hybrid office/home working
- Structured onboarding and continuous learning
- Inclusive culture and international team
- Friendly, supportive, creative and collaborative team environment
- Equal Opportunity Employer