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Business Analyst
Quiktrak, LLC. Turn business, client, and operational needs into clear configuration decisions, testable system requirements, and reliable solutions in Checks and related Quiktrak systems .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in translating complex business needs into clear configuration specifications and system requirements, while effectively managing client onboarding and migration processes. Proficient in troubleshooting technical issues and communicating effectively with both technical and non-technical stakeholders.
Highest-signal resume keywords
Business Systems AnalysisConfiguration ManagementTroubleshooting and Root-Cause AnalysisUser Acceptance Testing (UAT)SQL and Data Analysis
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Configuration SpecificationsSystem RequirementsData ExchangeWorkflow DocumentationTest Scenario DesignTechnical AnalysisIntegration ManagementDecision Matrix MaintenanceValidation Plan DevelopmentLog Analysis
Soft Skills
Clear CommunicationJudgment and Decision-MakingRisk ManagementCollaborationMulti-Tasking
Tools & Technologies
SQLExcelMicrosoft Power BIEraser.ioVisioMiroMuralDraw.io
Industry Keywords
Client OnboardingPlatform MigrationProduct OperationsTechnical SupportAudit ServicesFinancial ServicesCompliance OperationsAsset-Based Lending
Tech Stack
Tools & technologiesSQL
About the role
Key responsibilities & impact- Turn business, client, and operational needs into clear configuration decisions, testable system requirements, and reliable solutions in Checks and related Quiktrak systems
- Own Validation Menus for assigned onboardings and migrations, including recommendations, decisions, configuration choices, requirements, status, dependencies, owners, and open items
- Classify custom needs across configuration, development, data exchange, workflow, training, process, and other workstreams
- Translate approved decisions into configuration specifications, technical tasks, acceptance criteria, and maintainable system settings
- Configure or coordinate settings, reports, permissions, visibility, integrations, data exchange, and related system functions
- Identify conflicting inputs, downstream effects, risks, and missing decisions before configuration or development begins
- Analyze escalated Tier 2 technical issues using reproducible evidence, affected users or processes, severity, and expected behavior
- Distinguish root causes from symptoms and defects, configuration issues, support needs, data problems, and new functionality
- Coordinate resolution across configuration, development, data correction, vendors, or internal owners
- Own the Business Analyst workstream for onboardings, migrations, requests, and releases
- Provide the Implementation Analyst with approved non-workflow decisions, business context, acceptance criteria, and interface considerations
- Review workflow documentation and configured workflows for alignment with approved business decisions and raise gaps or impacts
- Provide contained secondary workflow support with review when needed
- Review completed configuration and development against approved requirements and coordinate UAT and production verification
- Document differences between expected and actual behavior, retest corrections, and recommend release, correction, deferral, or escalation
- Use operational evidence, issue patterns, system data, SQL, Excel, Power BI, and other sources to identify improvements and create reusable standards, product recommendations, or process improvements
- Explain system capabilities, limitations, configuration choices, risks, and technical issues to technical and non-technical stakeholders
- Participate in client discovery and recommendation meetings, prepare technical analysis and recommendations, and document decisions and follow-up
- Coordinate client-facing technical discussions with Client Services and Project Management
- Provide source information, demonstrations, and subject-matter review to Learning and Development
Requirements
What you’ll need- Must reside in the United States and be legally eligible to provide services in the United States
- Must reliably overlap with both Eastern and Pacific business hours; work and meetings generally occur between 6:00 a.m. and 5:00 p.m. Pacific Time / 9:00 a.m. and 8:00 p.m. Eastern Time
- Experience turning complex discovery, requirements, or implementation decisions into a clear, current artifact that enabled others to act
- Experience analyzing business systems, configurations, integrations, permissions, reports, data flows, or comparable technical processes
- Strong troubleshooting and root-cause thinking, including reproducing issues, evaluating evidence, and choosing an appropriate resolution path
- Experience designing test scenarios, supporting UAT, documenting discrepancies, and making evidence-based readiness recommendations
- Clear written and verbal communication with technical and non-technical stakeholders
- Judgment to balance immediate needs with standards, scalability, maintainability, operational impact, and supportability
- Ability to manage multiple assignments, surface risks early, and work across ownership boundaries
- Strongly preferred: experience with software implementation, client onboarding, platform migration, product operations, systems analysis, technical support, or a similarly process-intensive environment
- Strongly preferred: experience maintaining a decision matrix, configuration workbook, requirements catalog, validation plan, or comparable implementation artifact
- Strongly preferred: familiarity with workflow diagrams or decision trees and tools such as Eraser.io, Visio, Miro, Mural, or draw.io
- Strongly preferred: working knowledge of SQL, Excel, Microsoft Power BI, log analysis, data exchange, field mapping, or system integrations
- Strongly preferred: experience in audit services, floor plan auditing, financial services, inventory finance, compliance operations, or asset-based lending
Benefits
Comp & perks- Remote work arrangement
- Contractor engagement
- Work scheduling flexibility within Quiktrak's national business window
- Opportunity to build expertise across requirements, configuration, troubleshooting, testing, data analysis, implementation, and product improvement
- Visible influence on Quiktrak's transition to Checks