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Human Resources Operations Manager
Quincy Institute. Build out and run the daily functions of HR programming in conjunction with a PEO (Trinet).
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in HR programming, employee relations, and compliance management, with a strong focus on strategic support and process development. Proficient in utilizing Trinet and Lever for effective onboarding, performance management, and benefits administration.
Highest-signal resume keywords
HR Programming ManagementEmployee RelationsTrinet ExperienceLever ProficiencyCompliance Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Employee RelationsOnboarding ProcessesPerformance ManagementBenefits AdministrationCompliance Records MaintenanceData AnalysisPolicy DevelopmentDocumentation ManagementTraining Needs IdentificationDisciplinary Procedures
Soft Skills
Excellent CommunicationProactive Problem SolvingTeam CollaborationHigh IntegrityProfessionalism
Tools & Technologies
TrinetLeverGoogle Work Suite
Certifications & Qualifications
SHRM-CPSHRM-SCPPHRSPHR
Industry Keywords
Human ResourcesEmployee RelationsCompliancePerformance ReviewsOccupational Health and Safety
About the role
Key responsibilities & impact- Build out and run the daily functions of HR programming in conjunction with a PEO (Trinet).
- Support 40+ employees across recruiting, onboarding, compliance, training and development, and employee relations.
- Provide strategic internal team support using Trinet and other resources.
- Develop and implement internal processes, documentation, policies, and procedures.
- Advise management on HR matters, including internal communication strategies.
- Support and back up administration and operations as needed.
- Administer benefits and leave, performance and talent management, productivity, recognition and morale, occupational health and safety, disciplinary matters, disputes, and investigations.
- Manage Lever and support hiring managers with job coordination, screenings, and interviews.
- Oversee full onboarding and offboarding processes in person and remotely using Trinet and IT systems.
- Identify training needs, maintain compliance records, and suggest data-driven improvements.
- Cultivate an inclusive culture of trust and open communication.
- Manage disciplinary meetings, terminations, and investigations.
- Oversee performance reviews and coach managers on effective feedback.
- Maintain accurate employee records and current knowledge of employment laws and regulations.
- Analyze PEO data and support payroll and administrative duties.
- Lead benefits open enrollment and retirement planning rollout and updates.
- Report to the Director of Operations.
Requirements
What you’ll need- Candidates must submit a cover letter, CV/resume, and three professional references, including at least two direct managers.
- Candidates must be based in the United States.
- Ability to work East Coast-based hours, 9:00am–5:30pm.
- Demonstrable successful responsibility for HR or high-level administration, preferably at a comparable for-profit or non-profit organization.
- Strong relevant job experience in employee relations for a minimum of 5 years required.
- Bachelor’s degree in business, human resources, or a closely related field preferred.
- SHRM-CP, SHRM-SCP, PHR, or SPHR certification is a plus.
- Experience with Trinet, Google Work Suite, and Lever is a strong plus.
- Ability to prioritize organizational needs and anticipate requirements.
- Excellent verbal and written communication.
- Ability to work independently, proactively, and as a team player.
- Track record of responsibility and accuracy.
- High integrity, professionalism, and discretion.
Benefits
Comp & perks- Medical insurance
- Dental insurance
- Vision insurance
- 401k
- Roth IRA
- Vacation
- Paid sick leave
- Life insurance
- HSA
- FSA
- STD
- LTD
- Other supplemental benefits