Senior Solutions Engineer

QuinStreet

. Lead the technical side of presales, integrations, and customer onboarding .

Posted 11/4/2026full-timeRemote • United StatesSenior💰 $130,000 - $155,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in leading technical presales, integrations, and customer onboarding within a SaaS environment, with a strong focus on API functionality and technical system design. Capable of effectively communicating complex technical concepts to diverse audiences while improving technical workflows and customer enablement.

Highest-signal resume keywords

5+ Years Experience In SaaS Solutions EngineeringStrong Experience With APIs And IntegrationsTechnical Documentation SkillsExperience In API-First And Fintech PlatformsProven Ability To Explain Technical Concepts

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

API FunctionalityTechnical System DesignIntegration StrategiesArchitecture DiagramsTechnical DemosSLA ManagementError HandlingData FormatsSandbox EnvironmentsIntegration Documentation

Soft Skills

Excellent Communication SkillsHighly OrganizedProactiveAbility To Operate IndependentlyProblem-Solving

Tools & Technologies

Ticketing SystemsKnowledge-Base ContentIntegration GuidesTechnical Enablement Materials

Industry Keywords

SaaSFintechInsurtechCarrier IntegrationsThird-Party Ecosystems

About the role

Key responsibilities & impact

Lead the technical side of presales, integrations, and customer onboarding
Partner with Sales and Business Development as the technical lead throughout the sales cycle
Explain API functionality, sandbox environments, data formats, authentication, error handling, and platform constraints on customer calls
Deliver technical demos and tailored solution walk-throughs
Answer complex technical questions to remove deal blockers and accelerate deal closure
Provide technical summaries, architecture diagrams, and next steps after customer calls
Serve as the internal and external subject matter expert on the SaaS platform, APIs, integrations, and supported workflows
Advise customers on integration approaches and implementation strategies
Communicate carrier availability, supported programs, and technical feasibility
Collaborate with Engineering on technical requirements, edge cases, and delivery timelines
Escalate and triage integration-related tickets
Help define, support, and improve SLAs for technical tickets and customer integrations
Identify recurring integration issues and drive root-cause resolution
Streamline technical workflows and improve time-to-resolution
Create and maintain FAQs, integration guides, and implementation resources
Convert common integration questions into documentation and knowledge-base content
Improve technical enablement for Sales, Account Management, and Operations
Provide feedback on product gaps, integration friction, and roadmap risks
Support communication around product changes, launch timelines, and roadmap updates

Requirements

What you’ll need

5+ years of experience as a Solutions Engineer, Sales Engineer, or Technical Presales role in a SaaS environment
Strong experience with APIs, integrations, and technical system design
Proven ability to explain complex technical concepts to both technical and non-technical audiences
Experience supporting customer integrations, implementations, or onboarding
Excellent written and verbal communication skills, including technical documentation
Highly organized, proactive, and able to operate independently in ambiguous environments
Experience in API-first, fintech, insurtech, or highly regulated SaaS platforms
Familiarity with carrier integrations or complex third-party ecosystems
Experience creating presales architecture diagrams or technical enablement materials
Exposure to ticketing systems and SLA-driven support models

Benefits

Comp & perks

Performance bonus or commission
Equity in the form of restricted stock units
Health care benefits
Retirement benefits
Paid sick leave
Parental leave
Paid time off
Vacation benefits
Other tax-reportable benefits