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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates extensive experience in enterprise software sales, with a strong focus on new-logo acquisition and account growth. Proficient in consultative sales strategies, customer experience development, and effective communication with C-level executives.
Highest-signal resume keywords
Enterprise Software Sales ExperienceCustomer Experience DevelopmentConsultative SalesSalesforce CRM ProficiencyAccount Relationship Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
New-Logo AcquisitionAccount GrowthSales Goal AchievementCustomer Journey MappingUse Case DevelopmentPipeline ManagementQuota ManagementForecastingAI Tools ExperienceContact Center Knowledge
Soft Skills
Outstanding CommunicationPresentation SkillsCross-Functional LeadershipExecutive PresenceRelationship Building
Tools & Technologies
Salesforce CRM
Industry Keywords
Customer SupportCustomer ExperienceAI AgentsHuman-Centric CXEnterprise Accounts
About the role
Key responsibilities & impact- Own the full account lifecycle from prospecting and landing new enterprise and strategic logos through renewal, upsell, and cross-sell
- Set the strategic vision for the territory, direct resources to support that strategy, and execute sales tactically to grow the business
- Exceed prospecting activity, pipeline, and account-landing goals quarterly
- Build a pipeline of new business opportunities
- Develop and manage relationships with prospects in the named account list
- Identify, manage, and attend industry events and user groups to generate market awareness
- Proactively manage renewals to ensure continued adoption of the Quiq product
- Identify upsell and cross-sell opportunities within the existing customer base
- Drive adoption of Quiq across multiple business functions
- Work with Client Success and Marketing on multi-touch strategies for penetrating and expanding accounts
- Conduct discovery calls, presentations, and demos with prospects and customers
- Demonstrate and sell value to key stakeholders during complex sales cycles
- Track opportunity and account details, including use cases, purchase timeframes, next steps, and forecasting, in Salesforce CRM
- Own a quota spanning new business, expansion, and renewals; achieve pipeline and revenue targets
- Track pipeline, customer retention, and revenue growth opportunities
- Understand and communicate Quiq product nuances to technical buying teams
- Travel to industry events and customer/prospect on-sites 1–2 times per month
- Work with C-level executives, customer experience and support leaders, and product and engineering teams at enterprises building next-generation customer experiences with Quiq
Requirements
What you’ll need- 8+ years of enterprise software sales experience, spanning both new-logo acquisition and growth of large enterprise / strategic accounts
- 3–5+ years’ experience with Contact Center, Customer Experience, Customer Support, or AI agents
- Demonstrated experience expanding the depth and width of account relationships in large organizations, alongside a track record of landing new enterprise logos
- Passion for solutions-oriented, consultative sales
- Demonstrable record of setting and exceeding sales goals across new-business and renewal/expansion targets
- Current personal experience with AI tools and understanding of LLMs
- Strong understanding of developing human-centric CX experiences, customer journey mapping and use case development
- Outstanding written and verbal communication, presentation, and cross-functional leadership skills
- Strong executive presence and ability to foster deep relationships with prospects and customers
- Strong math skills for pipeline, quota, and forecasting work
- Authority to work in the US
- Immigration sponsorship is not available
Benefits
Comp & perks- Market-competitive total compensation package
- 100% company-paid family medical insurance coverage
- 100% company-paid individual dental insurance coverage
- 100% company-paid individual vision insurance coverage
- Flexible, unlimited vacation policy
- Stock options