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Business Analyst – IT Asset Management
Quivera Enterprises. Provide business analysis expertise supporting Indian Affairs and Office of Information Technology programs, projects, and operational initiatives .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in business analysis, focusing on IT Asset Management, process improvement, and compliance with federal regulations. Proficient in developing requirements, user stories, and documentation while collaborating effectively with stakeholders and technical teams.
Highest-signal resume keywords
Business Analysis ExpertiseIT Asset ManagementNIST Special Publication 800-53Process Improvement MethodologiesConfiguration Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Business Process MappingRequirements ElicitationData ModelingAcceptance Criteria DevelopmentTest Case Development
Soft Skills
Strong Communication SkillsFacilitation SkillsCollaboration SkillsLeadership Skills
Tools & Technologies
Microsoft VisioAzure DevOpsITSM Ticketing SystemsCMDBsMicrosoft Intune
Industry Keywords
Federal IT InvestmentsFITARASDLCFISMAITIL Practices
Tech Stack
Tools & technologiesAzureITSMSDLC
About the role
Key responsibilities & impact- Provide business analysis expertise supporting Indian Affairs and Office of Information Technology programs, projects, and operational initiatives
- Elicit, analyze, validate, document, and manage business, functional, technical, and system requirements
- Map current-state, future-state, and interim business processes and recommend improvement, modernization, automation, and efficiency opportunities
- Develop user stories, story maps, use cases, acceptance criteria, and prioritized product backlogs
- Prepare requirements, implementation statements, and documentation for NIST Special Publication 800-53 control assessments
- Support privacy and security documentation, including PII identification, PIAs, and PTAs
- Develop business glossaries, functional requirements, process models, system diagrams, wireframes, workflows, and related artifacts
- Create and maintain models using Microsoft Visio and manage boards, test plans, dashboards, and related artifacts using Azure DevOps or other Government-authorized tools
- Conduct research and analysis for process improvement, business process reengineering, IT modernization, shared services, and technology implementation initiatives
- Develop and execute test cases, test scripts, datasets, and acceptance criteria
- Facilitate requirements sessions, stakeholder interviews, focus groups, training sessions, strategic planning forums, and knowledge-transfer activities
- Review cost, schedule, performance, and compliance requirements associated with federal IT investments
- Lead assigned analytical activities and track risks, issues, milestones, dependencies, and deliverables
- Collaborate with Government stakeholders, project managers, technical teams, security personnel, vendors, and contractors
- Provide specialized business analysis support for IT Asset Management involving hardware, software, licensing, property management, and related IT services
- Analyze and document asset processes, procedures, workflows, records, and controls
- Support service-request fulfillment and analyze customer requests for hardware and software products and services
- Maintain and analyze asset and product information in repositories, systems, databases, and catalogs
- Support technical review and authorization of software and hardware products
- Track product-authorization risks, approvals, statuses, and documentation
- Analyze asset-management data to identify inconsistencies, gaps, trends, and data-quality opportunities
- Improve IT Asset Management workflows, operational controls, process efficiency, compliance, and customer service
- Develop IT Asset Management requirements, process models, reports, dashboards, workflows, and documentation
- Integrate IT Asset Management with configuration management, change management, service-request fulfillment, and other IT service-management functions
Requirements
What you’ll need- Minimum of five (5) years of experience providing business analysis services to management and technical personnel supporting federal IT investments
- Experience analyzing and resolving complex IT project or program management issues in accordance with applicable federal laws, regulations, policies, and procedures
- Experience translating business and system requirements into clear, measurable, and testable acceptance criteria
- Understanding of business processes, records, controls, and customer workflows associated with hardware and software assets
- Knowledge of PMO operations, capital planning, strategic planning, and IT investment management
- Knowledge of business process improvement and business process reengineering methodologies
- Practical experience with configuration management, ITIL practices, change management, IT Asset Management, and IT service-request fulfillment
- Experience with activity and data modeling, modern business methods, best-practice analysis, and performance measurement
- Knowledge of FITARA, SDLC, FEA, CPIC, and FISMA
- Experience applying human-centered design methods, including journey mapping, affinity mapping, and storyboarding
- Strong written and verbal communication, facilitation, interviewing, training, collaboration, and leadership skills
- Ability to manage multiple priorities and meet project schedule, quality, and performance requirements
- Ability to work effectively with Government stakeholders, technical teams, security personnel, vendors, and other contractors
- U.S. Citizenship required
- Ability to obtain and maintain the required Government security clearance and/or suitability determination
- Must meet all applicable federal contract requirements
- Preferred: experience supporting DOI and/or Indian Affairs
- Preferred: experience in NIST- and/or DOI-controlled IT environments
- Preferred: experience supporting federal IT asset, software license, property, change, configuration, or release management
- Preferred: experience with ITSM ticketing systems, CMDBs, Microsoft Intune, or similar enterprise tools
- Preferred: experience using Microsoft Visio, Azure DevOps, or comparable Government-authorized tools
- Preferred: active Government security clearance
Benefits
Comp & perks- Equal Opportunity Employer committed to an inclusive workplace
- Indian Preference may apply in accordance with applicable tribal, federal, and contractual requirements where authorized by law
- Professional office or remote work environment
- Reasonable accommodation for essential job functions