IT Documentation Specialist

Quivera Enterprises

. Develop, review, edit, format, and maintain SOPs, memoranda, design documents, requirements documents, reports, manuals, templates, and email notifications .

Posted 9/19/2026full-timeUnited StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in technical writing, including the development and review of documentation, reports, and manuals for IT programs. Proficient in translating complex technical information for diverse audiences while ensuring compliance with federal IT management regulations.

Highest-signal resume keywords

Technical Writing ExperienceMicrosoft Office ProficiencyKnowledge Management Systems DevelopmentFederal IT Management FamiliarityGovernment Security Clearance

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Technical WritingDocument EditingContent DevelopmentQuality AssuranceTechnical Diagram Creation

Soft Skills

Excellent Written CommunicationAbility to Manage Competing PrioritiesInterviewing Subject Matter Experts

Tools & Technologies

Microsoft VisioKnowledge RepositoriesSOP Templates

Industry Keywords

IT Project ManagementSDLC DocumentationClinger-Cohen ActE-Government ActFISMA Compliance

Tech Stack

Tools & technologies

SDLC

About the role

Key responsibilities & impact

Develop, review, edit, format, and maintain SOPs, memoranda, design documents, requirements documents, reports, manuals, templates, and email notifications
Prepare user manuals, online knowledge center content, SOPs, online help, getting-started guides, quick-reference materials, and training materials
Translate complex technical information into clear content for audiences with varying levels of technical knowledge and experience
Interview subject matter experts and technical personnel, organize collected information, and document it for nontechnical audiences
Develop and maintain content for the IA Service Center knowledge library and other approved knowledge repositories
Create technical models and visual artifacts, including architecture diagrams, entity-relationship diagrams, component models, sequence diagrams, and flowcharts
Review documentation for technical accuracy, completeness, consistency, readability, grammar, and compliance with approved standards
Apply approved document templates, style guides, version-control practices, and quality-assurance procedures
Coordinate document reviews, incorporate stakeholder comments, resolve inconsistencies, and prepare final deliverables
Develop accessible, easy-to-use materials that improve knowledge transfer, training, product adoption, and customer experience
Track assigned activities and deliverables to ensure schedule, quality, and performance requirements are met

Requirements

What you’ll need

Minimum of four (4) years of experience developing documentation, reports, manuals, and related materials for IT programs or projects
Technical writing experience, including drafting, reviewing, editing, proofreading, and formatting technical deliverables
Excellent written communication skills with strong knowledge of English spelling, grammar, composition, and usage
Proficiency with Microsoft Office products and experience performing document editing, formatting, and correction activities
Demonstrated ability to evaluate documentation for quality, clarity, accuracy, completeness, consistency, and compliance
Familiarity with IT project management processes and related documentation, including SDLC documents and templates, FEA, CPIC, risk management, and IT security management
Familiarity with federal IT management laws, regulations, and processes, including the Clinger-Cohen Act of 1996, E-Government Act of 2002, and FISMA
Ability to interview subject matter experts and translate complex technical information for nontechnical audiences
Proven ability to manage competing priorities and meet assigned schedule, quality, and performance requirements
U.S. Citizenship Required
Must have the ability to obtain and maintain the Government security clearance and/or suitability determination required for the position
Must meet all applicable federal contract requirements
Experience supporting federal government agencies or federal IT programs preferred
Experience supporting the U.S. Department of the Interior and/or Indian Affairs preferred
Experience developing content for knowledge management systems, service centers, or online knowledge libraries preferred
Experience creating technical diagrams using Microsoft Visio or comparable tools preferred
Active Government security clearance preferred

Benefits

Comp & perks

Equal Opportunity Employer committed to an inclusive workplace
Indian Preference may be applied in accordance with applicable tribal, federal, and contractual requirements where authorized by law