Director – Implementation Success

Qventus, Inc

. Build and lead an exceptionally strong implementation team through effective leadership, radical candor, strategic resource allocation, and forecasting .

Posted 10/9/2026full-timeRemote • United StatesLead💰 $160,000 - $180,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in leading implementation teams within healthcare IT, focusing on process excellence, client engagement, and ROI optimization. Proficient in designing scalable implementation models and fostering collaboration across cross-functional teams to enhance user experience and achieve strategic goals.

Highest-signal resume keywords

Implementation Team LeadershipHealthcare IT Domain KnowledgeProcess ExcellenceClient EngagementROI Optimization

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Implementation ModelsStandardizationAutomationEMR WorkflowsClinical Workflow Best PracticesSystems ThinkingChange ManagementTechnical ImplementationForecastingResource Allocation

Soft Skills

Strong CommunicationInfluencingCollaborationMentoringAttention to Detail

Tools & Technologies

EpicCernerHealthcare EMR Systems

Industry Keywords

Pre-Anesthesia WorkflowsPre-Surgical WorkflowsClient PAT TeamsExecutive StakeholdersUser ExperienceReferenceabilityProduct Vision

About the role

Key responsibilities & impact

Build and lead an exceptionally strong implementation team through effective leadership, radical candor, strategic resource allocation, and forecasting
Develop deep understanding of Pre-Anesthesia and Pre-Surgical workflows to identify opportunities for ROI improvement
Collaborate with client PAT teams and internal product, engineering, and delivery teams to define efficient paths to ROI
Own the design, execution, and optimization of complex technical implementations supporting client-guided goals and standardized ROI methodology
Represent Qventus in executive client meetings and steering committees
Engage executive stakeholders to achieve referenceability, validate concepts, and gather feedback
Ensure a seamless user experience balancing simplicity, rigor, and delight
Mentor and support cross-functional teammates across sales planning, Client IT teams, EMR workflows, clinical workflow best practices, and product roadmapping
Deliver and communicate a cohesive product vision aligned with company goals

Requirements

What you’ll need

3+ years of experience owning a functional implementation team, including strategic accountability
Proven track record in process excellence, product collaboration, enabling ROI, obtaining client references, executive management, and people/team development and management
Ability to design repeatable, scalable implementation models that reduce time-to-value while preserving customer trust
Experience reducing time-to-value through standardization, automation, and clear implementation tiers
Ability to balance configurability versus standardization in complex healthcare environments
Experience leading organizational change in clinical or operational healthcare settings
Deep domain knowledge in healthcare IT interfacing with hospital EMRs
Strong communication and ability to influence and collaborate across all levels
Systems-thinking ability with attention to detail
Direct experience with Epic or Cerner is a bonus
Background in hospital EMR systems implementations is a bonus
Satisfactory completion of a pre-employment background investigation and drug test
Must be authorized to work in the United States, as indicated by the U.S.-based role and E-Verify participation

Benefits

Comp & perks

Open Paid Time Off
Paid parental leave
Professional development
Wellness stipend
Technology stipend
Employee referral bonus
Employee stock option awards