Sales Training Program Specialist

Race Communications

. Manage and improve sales training programs aligned with business goals, sales strategy, and customer experience standards .

Posted 10/28/2026full-timeHi Vista • California • United StatesMid-LevelSenior💰 $57,200 - $64,480 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in designing and implementing sales training programs that align with business goals and enhance customer experience. Proficient in analyzing sales performance data to identify training opportunities and improve team effectiveness.

Highest-signal resume keywords

Sales Training Program DevelopmentPerformance Gap AnalysisPublic Speaking and FacilitationSalesforce ProficiencyInstructional Material Development

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Sales Training Program DevelopmentPerformance Gap AnalysisInstructional Material DevelopmentData AnalysisOnboarding Program DesignSales Strategy ImplementationCustomer Discovery TechniquesObjection HandlingCRM UtilizationAdvanced-Selling Techniques

Soft Skills

Exceptional Communication SkillsInterpersonal SkillsStrong Presentation SkillsCoaching and FeedbackCollaboration

Tools & Technologies

SalesforceLMS PlatformsArticulate 360SalesRabbitMicrosoft TeamsMicrosoft WordMicrosoft ExcelMicrosoft PowerPointTeleconferencing Applications

Certifications & Qualifications

High School Diploma or GEDValid Driver's License

Industry Keywords

Sales EnablementInside SalesOutside SalesContractor TeamsTelecommunications IndustryRapid-Growth EnvironmentPerformance-Driven Industry

About the role

Key responsibilities & impact

Manage and improve sales training programs aligned with business goals, sales strategy, and customer experience standards
Identify performance gaps across inside sales, D2D, and contractor teams and develop targeted training solutions
Align training initiatives with sales campaigns, promotions, and go-to-market priorities
Track, measure, and report on training effectiveness and business impact
Design and implement onboarding, skills-development, and advanced-selling training programs
Develop curriculum covering customer discovery, objection handling, product knowledge, CRM utilization, and sales strategy
Facilitate recurring training sessions, workshops, role-playing, and refresher training
Own end-to-end onboarding for inside sales, field teams, and contractor channels
Deliver classroom, virtual, and hands-on field training
Implement and scale a train-the-trainer model
Maintain scripts, playbooks, and best-practice guides
Travel to regional markets for territory launches and in-field coaching
Shadow sales representatives and provide real-time coaching and feedback
Analyze sales performance data to identify trends, skill gaps, and training opportunities
Partner with Sales Managers, Supervisors, and L&D on development plans
Deliver targeted coaching interventions to improve individual and team performance
Collaborate with Sales, Marketing, HR, L&D, and Operations on training content and priorities
Track training completion, compliance, onboarding, and reporting processes
Coordinate with contractor partners to ensure consistent training standards
Maintain vehicle and equipment pre-op/post-op readiness
Adhere to safety protocols
Work overtime, after hours, weekends, emergencies, or on-call shifts as needed

Requirements

What you’ll need

Eligibility for US employment without sponsorship
Minimum age of 18
High School Diploma or GED or equivalent combination of education and experience required
Associate degree (A.A.) or equivalent education in a related field preferred
Valid driver's license subject to successful DMV verification
Ability to travel to multiple work sites and maintain a flexible schedule, including evenings, overnight, weekends, holidays, and overtime as required
3–5 years of experience in sales, sales training, enablement, or coaching roles, with increasing responsibility in program development or execution
Experience supporting inside sales and outside sales environments, including contractor teams
Ability to design, implement, and scale training programs in a fast-paced, high-growth environment
Strong public speaking, presentation, and facilitation skills
Experience developing structured training content, onboarding programs, and instructional materials
Proficiency with Salesforce, LMS platforms (Articulate 360 preferred), sales enablement tools, and data/reporting dashboards such as SalesRabbit or similar
Strong analytical skills for interpreting performance data and translating insights into training improvements
Exceptional communication and interpersonal skills
Telecommunications or rapid-growth, performance-driven industry experience strongly preferred
Ability to communicate effectively in English, including speaking, reading, writing, and comprehension
Spanish language proficiency desirable
Proficiency with Microsoft Teams, Word, Excel, PowerPoint, and teleconferencing applications
Functional use of common office equipment, computers, and office software
Ability to maintain a clean driving record as defined by the fleet insurance underwriter

Benefits

Comp & perks

Free fiber internet service
Growth potential, promotions, and new challenges
100% company-paid medical and dental insurance starting the first of the month following start date
PTO (vacation and sick leave)
11 paid holidays
Paid birthdays
401(k) matching (4%)
Competitive base salary
Collaborative, supportive, integrity-focused workplace culture