Race Communications

Account Manager

• Drive sales growth by managing and expanding relationships with multifamily and homeowners association (HOA) clients
• Increase the company’s footprint within MDU and HOA communities
• Serve as the primary point of contact for account support, service coordination, and issue resolution
• Partner with property managers, board members, and internal teams to ensure service delivery meets contractual commitments and client expectations
• Proactively identify client needs and communicate service updates
• Support retention and satisfaction across assigned accounts
• Maintain a strong understanding of company products, services, and processes
• Manage complex client relationships and service agreements independently

Senior Account Manager – Multifamily, HOA

Location: Hybrid: Lancaster/Palmdale, CA.
Location Status: Work will be primarily performed onsite at our office or remotely by telecommuting from your home office 2 - 4 days per week. Occasional travel to and work from other Race offices or other off-site locations may be required.

Who We Are:
We're more than a fiber internet provider, we're your neighbors, committed to connecting California communities since 1994. At Race, relationships matter as much as speed. We combine cutting-edge technology with a genuine, people-first approach that makes every interaction feel personal. Our team operates like family: collaborative, supportive, and dedicated to making a real difference. When you join Race, you're not just accepting a job, you're becoming part of a team that values integrity, celebrates wins together and believes that meaningful work happens when great people connect with great purpose.

Position Impact:
The Senior Account Manager - Multifamily/HOA is responsible for driving sales growth by managing and expanding relationships with multifamily and homeowners association (HOA) clients, increasing the company’s footprint within MDU and HOA communities while serving as the primary point of contact for account support, service coordination, and issue resolution. This role partners closely with property managers, board members, and internal teams to ensure service delivery meets contractual commitments and client expectations. The Account Manager proactively identifies client needs, communicates service updates, and supports retention and satisfaction across assigned accounts while maintaining a strong understanding of company products, services, and processes.