Senior Account Manager – Multifamily, HOA

Race Communications

. Drive sales growth by managing and expanding relationships with multifamily and homeowners association (HOA) clients .

Posted 9/18/2026full-timePorterville • California • United StatesSenior💰 $70,304 - $80,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong account management capabilities with a focus on multifamily and HOA client relationships, ensuring service delivery aligns with contractual commitments. Proficient in communication and collaboration with diverse stakeholders to enhance client satisfaction and retention.

Highest-signal resume keywords

Account ManagementClient ServicesMultifamily Operational KnowledgeCRM ProficiencyCommunication Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Account ManagementClient ServicesService Agreement ManagementMultifamily KnowledgeHOA Governance Processes

Soft Skills

Communication SkillsProblem-SolvingRelationship Management

Tools & Technologies

CRM PlatformsMicrosoft OfficeTeleconferencing Applications

Certifications & Qualifications

Valid Driver's License

Industry Keywords

MultifamilyHomeowners Association (HOA)Property ManagementTelecommunicationsUtilities

About the role

Key responsibilities & impact

Drive sales growth by managing and expanding relationships with multifamily and homeowners association (HOA) clients
Increase the company’s footprint within MDU and HOA communities
Serve as the primary point of contact for account support, service coordination, and issue resolution
Partner with property managers, board members, and internal teams to ensure service delivery meets contractual commitments and client expectations
Proactively identify client needs and communicate service updates
Support retention and satisfaction across assigned accounts
Maintain a strong understanding of company products, services, and processes
Manage complex client relationships and service agreements independently

Requirements

What you’ll need

Eligibility for US Employment without sponsorship
A valid driver's license, subject to successful verification through a DMV check, is mandatory
Bachelor’s degree (B.A./B.S.) Business Administration, Communications, Real Estate, or a related field, or equivalent professional experience
3-5 years of progressively responsible experience managing multifamily, HOA, property management, telecommunications, utilities, or related service-based accounts
Proven experience in account management, client services, or supervisory roles
Demonstrated experience managing complex client relationships and service agreements independently
Strong knowledge of multifamily and HOA operational structures, including property management and board governance processes
Excellent written and verbal communication skills, with the ability to present information clearly to diverse stakeholders, including executive leadership and HOA boards
Proficiency in CRM platforms, reporting tools, and Microsoft Office applications
Proficient use of MS Office applications including Teams, Word, Excel, and PowerPoint; teleconferencing applications
Ability to effectively communicate in English, including speaking, reading, writing, and comprehension

Benefits

Comp & perks

Join a tight-knit crew—no faceless corporation vibes here
Growth potential: promotions and new challenges are part of our DNA
Competitive base salary: $70,304 - $80,000 per year
100% company-paid medical and dental insurance (starting the 1st of the month following your start date)
PTO (vacation, sick)
11 paid holidays
Paid birthdays
401k matching (4%)
Free fiber internet service for all employees living in our service area
A culture built on integrity, mutual respect, and a shared purpose