GCP Cloud Engineer II

Rackspace Technology

. Provide L2/L3 technical support for enterprise cloud environments .

Posted 10/14/2026full-timeGurgaon • IndiaMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in providing L2/L3 technical support for enterprise cloud environments, with a strong focus on GCP services and Terraform-managed infrastructure. Proficient in incident management, troubleshooting, and implementing operational best practices in a cloud operations setting.

Highest-signal resume keywords

GCP SupportTerraform ManagementIncident ManagementCloud NetworkingAnalytical Skills

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Cloud Infrastructure TroubleshootingLinux ServersWindows ServersInfrastructure as Code (IaC)Root Cause AnalysisPerformance MonitoringService Request ManagementChange ManagementConfiguration TroubleshootingCloud Performance Analysis

Soft Skills

Communication SkillsCustomer Service SkillsAnalytical Skills

Tools & Technologies

GCP Compute EngineGCP VPCGCP Cloud StorageGCP IAMGCP Cloud DNSGCP Load BalancingGCP Cloud MonitoringGitScriptingBackup and Disaster Recovery

Certifications & Qualifications

Google Cloud Associate Cloud EngineerGoogle Cloud Professional Cloud Engineer

Industry Keywords

Cloud OperationsManaged Services24x7 SupportOperational Best PracticesService Level Agreements (SLAs)

Tech Stack

Tools & technologies

CloudDNSGoogle Cloud PlatformLinuxTerraform

About the role

Key responsibilities & impact

Provide L2/L3 technical support for enterprise cloud environments
Troubleshoot cloud infrastructure, networking, connectivity, performance, and operating system issues
Manage incidents, service requests, problem investigations, and approved infrastructure changes within defined SLAs
Monitor cloud environments, analyze logs and alerts, and perform root cause analysis
Support Terraform-managed infrastructure, including configuration troubleshooting, Terraform plan reviews, and infrastructure drift investigation
Follow change management, security, and operational best practices while implementing production changes
Communicate with customers and internal teams, providing timely updates and technical resolutions
Support GCP services including Compute Engine, VPC, Cloud Storage, IAM, Cloud DNS, Load Balancing, and Cloud Monitoring

Requirements

What you’ll need

5+ years of IT infrastructure or cloud operations experience, including hands-on GCP support
Good knowledge of GCP core services, cloud networking, Linux/Windows servers, and troubleshooting
Working knowledge of Terraform and Infrastructure as Code (IaC) concepts
Understanding of incident, problem, and change management processes
Strong analytical, communication, and customer service skills
Ability to work in a managed services environment and rotational shifts, including 24×7 support, if required
Google Cloud Associate Cloud Engineer or Professional Cloud Engineer certification preferred
Familiarity with Git, basic scripting, cloud monitoring, backup, and disaster recovery preferred

Benefits

Comp & perks

Equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic
Disability or special-needs accommodation available upon request