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Inside Sales Representative III
Rackspace Technology. Generate opportunities for the sales team through online chat, email, outbound phone calls, LinkedIn campaigns, events, and other activities .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in lead generation, prospecting, and cross-selling within commercial and enterprise markets. Proficient in managing sales processes, including contract preparation, pricing approvals, and maintaining CRM data.
Highest-signal resume keywords
Lead GenerationProspecting CampaignsCross-SellingSales PresentationsCRM Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Sales QuotasContract PreparationPricing ApprovalsAccount ResearchNegotiation Skills
Soft Skills
Communication SkillsCustomer EngagementObjection Handling
Tools & Technologies
CRM SoftwareSales Pipeline Management
Industry Keywords
Commercial SalesEnterprise SalesField-Marketing EventsTrade Shows
About the role
Key responsibilities & impact- Generate opportunities for the sales team through online chat, email, outbound phone calls, LinkedIn campaigns, events, and other activities
- Work closely with APAC and International Sales teams
- Identify decision makers within targeted accounts and initiate prospecting campaigns
- Generate leads and cross-sell opportunities within the existing client base
- Deliver qualified cross-sell opportunities to field Strategic Account Executives according to ROE
- Enter quotes into QM and track pricing, technical, and legal approvals
- Edit quotes, close won contracts, and clear CVP kickbacks
- Support small-dollar upgrade opportunities requiring sales assistance
- Conduct account research and identify white-space cross-selling opportunities
- Invite prospects to and follow up on field-marketing events
- Support trade shows and other marketing events
- Deliver sales presentations, product/service demonstrations, and other sales activities
- Handle inbound reactive customer calls and convert them into sales opportunities
- Prepare contracts, statements of work, and proposals
- Negotiate level 1 legal terms and conditions
- Assist sales representatives with internal deal-support resources
- Sell to Commercial and Enterprise customers and interact with mid- and upper-level management
- Collaborate with Client Executives and sales leaders to align activities with customer sales strategy
- Meet revenue, contact, and lead-generation quota/metric expectations
- Maintain accurate client communications and documents in the company CRM
- Update monthly forecasts and pipeline activities
- Maintain and expand Rackspace’s prospect database
- Attend periodic sales training and enablement sessions
Requirements
What you’ll need- Experience applying acquired skills to moderately complex sales tasks
- Ability to identify decision makers and conduct prospecting campaigns
- Ability to cross-sell to existing customer and account bases
- Ability to create and deliver qualified sales opportunities
- Ability to support quotes, pricing, technical and legal approvals, contracts, and proposals
- Ability to manage small-dollar upgrade opportunities
- Ability to conduct account research and identify cross-selling opportunities
- Ability to support trade shows, field-marketing events, and other events
- Ability to deliver sales presentations and product/service demonstrations
- Ability to handle inbound customer calls and convert them into sales opportunities
- Ability to overcome objections and explain product/service features and benefits
- Ability to negotiate level 1 legal terms and conditions
- Ability to identify internal resources for deal support
- Ability to use company CRM and accurately maintain client data, communications, and documents
- Ability to meet revenue, contact, and lead-generation quotas/metrics
- Ability to maintain forecasts and sales pipeline activities
- Ability to attend periodic sales training and enablement sessions
Benefits
Comp & perks- Training on internal processes, the cloud computing industry, Rackspace cloud products and services, and competitive selling
- Ongoing trainings and assessments
- Sales training and enablement sessions
- Equal employment opportunity
- Disability or special-needs accommodation available