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Learning Operations Strategist III
Rackspace Technology. Manage the end-to-end L&D vendor lifecycle, including sourcing, onboarding, contract alignment, performance scorecards, and spend tracking .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing the end-to-end vendor lifecycle, including compliance and performance tracking, while optimizing L&D operational workflows through data analytics and automation. Proficient in overseeing technical certification pathways and collaborating with cross-functional teams on Learning Management Systems and project management.
Highest-signal resume keywords
Learning Operations ManagementVendor ManagementL&D Project ManagementLearning Management Systems (LMS)Data Analytics
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Vendor Lifecycle ManagementTechnical Certification EcosystemsProcurement WorkflowsOperational Process DesignProject Management Methods
Soft Skills
Change ManagementCollaborationCommunication
Tools & Technologies
Learning Management Systems (LMS)SCORM StandardsData Analytics Tools
Industry Keywords
L&DPerformance ScorecardsData PrivacyAI Usage StandardsE-Learning Standards
About the role
Key responsibilities & impact- Manage the end-to-end L&D vendor lifecycle, including sourcing, onboarding, contract alignment, performance scorecards, and spend tracking
- Partner with Legal, Security, and Procurement on vendor compliance, data privacy, and approved AI usage standards
- Oversee internal and third-party technical certification pathways, voucher distribution, testing partner relationships, and credential tracking
- Direct L&D project portfolios from intake to closure, establishing milestones, change management governance, and executive status reporting
- Evaluate and optimize L&D operational workflows using data analytics, automation, and approved AI technologies
- Coordinate with Instructional Design and Learning Technology teams on platform integrations, LMS standards, and technical handoffs
Requirements
What you’ll need- 5 to 7 years of professional experience in Learning Operations, Vendor Management, or L&D Project Management
- Strong understanding of technical certification ecosystems, vendor scorecard management, and procurement workflows
- Knowledge of Learning Management Systems (LMS), SCORM standards, and operational process design
- Intermediate knowledge of technical and customer support organization processes, procedures, and expectations
- Intermediate understanding of training methods, approaches, and technologies, including learning management systems and e-learning standards
- Intermediate knowledge of the company's products and application areas
- Intermediate working knowledge of project management methods and tools
- Bachelor's degree or equivalent practical industry experience
Benefits
Comp & perks- Annual bonus or incentives
- Equity awards
- Employee Stock Purchase Plan (ESPP)
- Benefits package (details available from Rackspace)