Operational Database Administrator – Epic

Rackspace Technology

. Install, configure, maintain, and support Epic operational database environments across production, testing, training, and disaster recovery .

Posted 10/10/2026full-timeRemote • United StatesMid-LevelSenior💰 $108,253 - $158,733 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in Epic Operational Database Administration, including installation, configuration, and maintenance of database environments. Proficient in troubleshooting, backup validation, and recovery processes within a hospital setting, while adhering to security and change-control requirements.

Highest-signal resume keywords

Epic Operational Database Administration CertificationInterSystems IRIS Database AdministrationLinux/Unix AdministrationEpic Monitoring Tools (System Pulse, RedAlert)Production Incident Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Database InstallationDatabase ConfigurationDatabase MaintenanceBackup ValidationPerformance TroubleshootingShell ScriptingAutomation of Administrative TasksDisaster Recovery TestingChange Management ProcessesCapacity Planning

Soft Skills

Strong Documentation SkillsEffective CommunicationPrioritization SkillsIndependent WorkCollaboration Across Teams

Tools & Technologies

Epic Monitoring ToolsSystem PulseRedAlertInterSystems IRISLinux/Unix

Certifications & Qualifications

Epic Operational Database Administration Certification

Industry Keywords

Hospital EnvironmentProduction SystemsPatient Data ProtectionIncident ManagementChange Control

Tech Stack

Tools & technologies

CloudLinuxShell ScriptingUnix

About the role

Key responsibilities & impact

Install, configure, maintain, and support Epic operational database environments across production, testing, training, and disaster recovery
Execute approved environment refreshes and routine maintenance
Investigate database growth, resource constraints, storage performance, and system alerts
Use Epic monitoring tools, including System Pulse and RedAlert, to identify and resolve problems before operational disruption
Maintain and validate database backups, journaling, and recovery procedures
Participate in high-availability and disaster recovery testing, including documented failover and restoration exercises
Implement Epic upgrades, database updates, and maintenance changes through approved change-management processes
Perform documented testing, validation, and rollback procedures
Diagnose production issues and coordinate escalations with Epic and InterSystems
Provide updates on impact, restoration progress, and corrective actions
Automate repeatable administrative tasks
Maintain configuration documentation and runbooks
Partner with infrastructure teams on capacity planning and recurring-problem elimination
Participate in scheduled on-call rotation and planned after-hours maintenance, upgrades, and recovery exercises

Requirements

What you’ll need

Minimum of three years of experience working as an Epic ODBA in a hospital environment, including direct responsibility for live production systems
Current Epic Operational Database Administration certification, with applicable continuing education and release-related requirements maintained
Practical experience administering InterSystems IRIS databases supporting Epic, including performance troubleshooting, backup validation, and recovery
Working proficiency with Linux/Unix administration and shell scripting
Experience using Epic monitoring and administrative tools, including System Pulse and RedAlert
Demonstrated experience supporting production incidents and executing controlled maintenance in a hospital environment
Strong documentation, communication, and prioritization skills
Ability to work independently and collaborate across technical teams
Experience with large, multisite hospital environments, Epic implementation or major upgrade, automation, cloud, and automation preferred or a plus
Must follow organizational security, patient-data protection, incident-management, and change-control requirements

Benefits

Comp & perks

Annual bonus or incentives
Equity awards
Employee Stock Purchase Plan (ESPP)
Scheduled on-call rotation and support for planned after-hours maintenance, upgrades, and recovery exercises
Equal employment opportunity
Disability or special-needs accommodation