Account Director

Rain

. Serve as the primary client contact and strategic partner .

Posted 9/18/2026full-timeRemote • United StatesLead💰 $121,000 - $155,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in leading integrated campaign strategies and managing cross-functional teams to drive client success. Proficient in performance marketing, media strategy, and client relationship management, with a strong focus on achieving KPIs and optimizing campaign outcomes.

Highest-signal resume keywords

Integrated Campaign StrategyCross-Channel Media ExperienceClient Relationship ManagementPerformance Marketing KPIsTeam Leadership and Mentorship

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Performance MarketingDigital MediaPaid SocialPaid SearchProgrammatic AdvertisingCTVTraditional MediaData AnalysisWebsite StrategyCreative Development

Soft Skills

Exceptional CommunicationCritical ThinkingProblem-SolvingCollaborationPresentation Skills

Industry Keywords

Advertising Agency ExperienceDTC BrandsClient ServicesCampaign OptimizationAccount Profitability

About the role

Key responsibilities & impact

Serve as the primary client contact and strategic partner
Lead cross-functional teams across media, analytics, strategy, creative, web development, finance, and project management
Own integrated campaign strategy and execution from briefs and planning through performance evaluation and optimization
Establish goals, budgets, KPIs, and priorities with clients and internal teams
Develop understanding of clients’ businesses, industries, competitive landscapes, and growth opportunities
Identify opportunities to expand agency scope and develop solutions with agency subject-matter experts
Lead client meetings and present performance, creative, strategic, and financial recommendations
Ensure deliverables meet quality standards and align with client objectives
Oversee budgets, forecasts, invoicing, and overall client health
Drive seamless execution across media, analytics, strategy, creative, and other agency disciplines
Identify dependencies and bottlenecks and resolve them before they become client-facing issues
Evaluate performance, identify insights, and drive testing and optimization decisions
Build testing roadmaps for creative, audience, and channel mix
Collaborate with channel leads on reporting, learnings, trends, creative fatigue signals, and next steps
Translate technical details into clear, client-ready recommendations tied to business goals
Partner with senior leadership to address performance, financial, and staffing needs
Monitor account profitability and scope creep and support budget and SOW conversations
Lead, coach, and develop Client Services team members
Foster collaboration, cross-functional relationships, efficient workflows, and an accountable team culture

Requirements

What you’ll need

8+ years of advertising agency experience, preferably in media and/or creative
1–3+ years of management or mentorship experience
Proven success leading integrated, cross-channel strategies and building strong client relationships
Strong understanding of full-funnel media, performance marketing, and associated KPIs
Experience with digital media, including Paid Social, Paid Search, Video, Programmatic, and CTV
Traditional media experience, including Linear, Audio, and OOH
Experience working with DTC brands and leading strategic creative development
Ability to build pivots and conduct sales and performance data analysis
Experience leading large, cross-functional teams and managing multiple priorities
Exceptional communication and presentation skills, with strong critical thinking and problem-solving abilities
Willingness to travel and support clients beyond standard hours when needed
Website strategy and development management experience is a plus
Chicago-area residence is a plus

Benefits

Comp & perks

Quarterly profit-sharing program
401(K) plan with employer match and immediate eligibility
4-6 weeks PTO
12 paid holidays
12-18 weeks paid family and medical leave
Monthly Work-From-Home allowance
Medical, Dental, and Vision insurance
Flexible First work environment
Investment in employees, technology, and tools