Associate Account Manager

Rain

. Own renewals for live partners from initial conversation through signed paperwork .

Posted 11/6/2026full-timeNew York City • New York • United StatesMid-Level💰 $90,000 - $115,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in account management and partner relations within the fintech and payments sectors, with a strong focus on renewals, expansion opportunities, and effective communication. Possesses a solid understanding of card issuing, stablecoins, and API documentation, while maintaining organizational skills across multiple accounts.

Highest-signal resume keywords

Account ManagementRenewals and ExpansionsClear CommunicationOrganization SkillsKnowledge of Fintech

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Account ManagementRenewalsExpansion OpportunitiesCard IssuingAPI DocumentationCommercial TermsPayments AuthorizationPayments SettlementAccount Health MonitoringPlaybook Development

Soft Skills

Clear Written CommunicationVerbal CommunicationCuriosityOwnershipAdaptability

Tools & Technologies

SlackCRM SoftwareDocumentation ToolsCollaboration Tools

Industry Keywords

FintechPaymentsB2B SaaSStablecoinsCross-Border Payments

About the role

Key responsibilities & impact

Own renewals for live partners from initial conversation through signed paperwork
Identify and close account expansion opportunities involving cards, virtual accounts, on/offramps, wallets, cross-border payments, additional card programs, and new regions
Grow net revenue retention for the coverage area and identify churn or contraction risks early
Handle partner escalations involving partnerships, program configuration, commercial terms, and products
Coordinate with Product, Engineering, Finance, and Compliance to resolve escalations
Maintain detailed account health information and notes
Build account health snapshots and prioritize time accordingly
Pass partner feedback to Product to influence the roadmap
Write and improve Account Management playbooks, including expansion playbooks
Develop in-depth knowledge of Rain products, stablecoin card issuing, card network basics, and APIs
Shadow experienced account managers, run renewals and expansions with support, and eventually manage them independently

Requirements

What you’ll need

0 to 3 years of experience in account management, account executive, or customer success in fintech, payments, or B2B SaaS
Comfort discussing renewals, pricing, and commercial terms and pursuing expansion opportunities
Clear written and verbal communication with partners via calls, email, and shared Slack channels
Strong organization across multiple accounts, deadlines, and follow-ups
Curiosity about payments, including card issuing, authorization, and settlement
Curiosity about stablecoins and willingness to learn technical topics, including API documentation
Ownership of partner issues through resolution across multiple teams
Comfort working at a fast-growing company
Ability to work in a hybrid role and come into a NYC office 3 days a week
Legally authorized to work in the United States for any employer without restrictions
Four-year university graduation

Benefits

Comp & perks

Unlimited time off, with a required minimum of 10 days taken annually
Flexible working: work from home, office, or both
Home workspace setup stipend
US health, dental, and vision plans: 95% of employee costs covered and 90% of dependent costs covered
100% company-subsidized life insurance
401(k) with 4% company match
Equity option plan
Monthly health and wellness stipend
Office lunch and dinner covered with a DoorDash credit
Domestic and international team and company offsites