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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates extensive experience in enterprise account management, focusing on upsell sales and renewals, while effectively managing complex deal cycles and fostering long-term client relationships. Proficient in conducting software demonstrations and creating contractual documents to support revenue growth and customer satisfaction.
Highest-signal resume keywords
Enterprise Account ManagementContracted Annual Recurring Revenue (CARR)Software DemonstrationsRFP Creation and ResponseMSA and SOW Facilitation
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Account ManagementSales Target AchievementContract RenewalComplex Deal CyclesQuarterly Business ReviewsCustomer Needs AssessmentNegotiationRevenue Growth StrategiesSoftware Solutions ExpertiseCustomer Value Enhancement
Soft Skills
Strong CommunicatorSelf-MotivatedResiliencyIntelligence
Certifications & Qualifications
BA/BS
Industry Keywords
Recurring Revenue ContractsStrategic PartnershipsCross-Functional CollaborationCustomer SatisfactionEvent Solutions
About the role
Key responsibilities & impact- Responsible for the sales target for Upsell Sales and Renewals depending on assigned account target list
- Identify customer needs, educate customers on potential solutions, demonstrate solutions in a live environment, and negotiate with key stakeholders to produce recurring revenue contracts
- Transition responsibility of existing accounts alongside Sales
- Renew existing contracts while identifying opportunities to expand RainFocus solutions into existing events
- Manage and nurture account relationships to create long-term strategic partnerships
- Manage complex enterprise deal cycles
- Provide account management to existing accounts, including structured quarterly business reviews with clients
- Become an expert in RainFocus solutions for conferences and events and adapt recommendations to varying client needs
- Work cross-functionally to drive revenue and increase customer satisfaction
- Develop creative ways to increase customer value
- Communicate business trends to the RainFocus product team
- Ensure excellent customer service across RainFocus
Requirements
What you’ll need- 7+ years of experience in enterprise account management renewing deals in excess of $250K in Contracted Annual Recurring Revenue (CARR)
- Proven track record of exceeding quota on a multi-year basis
- Proven track record of stability at one, or a few companies, over a career
- Experience performing software demonstrations in a complex, multi-stakeholder sale
- Experience creating and responding to RFP’s
- Experience creating MSA’s and SOW’s, as well as facilitating the legal review
- BA/BS required
- Comfortable working in a fast-paced, challenging, and dynamic environment
- Intelligence
- Resiliency
- Self-motivated
- Strong Communicator
Benefits
Comp & perks- Competitive salaries
- Competitive benefits
- 401k
- Generous PTO
- Team building activities
