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About the role
Key responsibilities & impact- Participate in the entire product development process, from brainstorming to launch
- Partner with stakeholders and executives to capture strategic ideas and turn them into clear hypotheses
- Define problems, target customers, business cases, and evidence requirements
- Plan and run high-volume discovery research with customers and prospects, including interviews, workshops, concept tests, and usability sessions
- Work with Stakeholders, Sales, and Customer Success to recruit research participants
- Synthesize findings into concise, decision-ready insights
- Create interactive prototypes, clickable concepts, and functional proof-of-concepts using AI-assisted tools
- Apply UX judgment to flows, information architecture, and interaction design
- Collaborate with developers to distinguish prototype-grade from production-ready work and hand off cleanly
- Validate willingness to adopt and pay, define success signals, and track validation results
- Present evidence-based recommendations to leadership
- Clarify exploratory prototypes and coordinate with Sales and Legal on NDAs, disclosures, and expectations
- Keep Sales informed about research findings and customer-safe communications
- Lead a small cross-functional team by setting priorities, cadence, and working agreements
- Share frequent brief readouts and build reusable templates, scripts, and prototype patterns
- Avoid customer-specific solution customization, integrations, implementations, roadmap commitments based solely on PoCs, and production code shipping
Requirements
What you’ll need- Strong business thinking: markets, buyers, pricing, and ROI, not just usability
- Demonstrated rapid prototyping ability, including fluency with AI-assisted building tools
- Hands-on discovery research experience and comfort talking directly with customers and prospects, including senior stakeholders
- UX and product design fundamentals, with a portfolio or examples of shipped work
- Product management experience or equivalent: scoping, prioritization, and stakeholder management
- B2B SaaS experience, especially enterprise software
- Comfort working in or alongside a live codebase
- Experience leading small teams without formal authority
- Ability to challenge senior leaders when evidence does not support an idea
Benefits
Comp & perks- Competitive salaries
- Competitive benefits
- 401k
- Generous PTO
- Team building activities