Account Specialist

Rakuten

. Serve as a key point of coordination and communication between publishers, advertisers, Account Managers, and clients .

Posted 10/22/2026full-timeUnited StatesJunior💰 $42,849 - $72,684 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong project management and communication skills to effectively coordinate between clients, publishers, and internal teams. Proficient in digital marketing strategies and performance reporting to enhance client engagement and optimize marketing investments.

Highest-signal resume keywords

Project ManagementDigital MarketingAffiliate MarketingExcel ProficiencyCommunication Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Project ManagementDigital MarketingAffiliate MarketingPerformance ReportingData Analysis

Soft Skills

Communication SkillsProblem-SolvingTime ManagementTeam Collaboration

Tools & Technologies

ExcelPowerPointRakuten Tools

Industry Keywords

Client ServicesFinance VerticalMarket ReachPublisher Engagement

About the role

Key responsibilities & impact

Serve as a key point of coordination and communication between publishers, advertisers, Account Managers, and clients
Update client offers, creative assets, and program communications as needed
Audit creative and placements based on account team and/or client requirements
Monitor client support emails and calls; respond directly or route inquiries appropriately
Track and help resolve client issues promptly, escalating as needed
Review affiliate/publisher websites to identify optimization opportunities
Monitor projects and timelines to ensure deadlines are met and deliverables stay on track
Prepare, run, and organize performance reporting for internal and client use
Build prospect lists using reporting insights and independent research
Support the day-to-day execution of client affiliate marketing programs in the finance vertical
Help implement marketing strategies that expand market reach, increase publisher engagement, and maximize digital marketing investments

Requirements

What you’ll need

1–2 years of relevant experience (e.g., client services, digital marketing, affiliate marketing, or related)
Bachelor’s degree in Business, Marketing, Communications, Economics, or a related field (or equivalent practical experience)
Strong project management skills, including the ability to manage multiple workstreams concurrently
Experience contributing to team-based projects in a fast-paced environment
Strong Excel skills for client-ready reporting
Ability to build proficiency in PowerPoint and Rakuten tools/processes
Strong written and verbal communication skills
High accuracy across creative, offers, reporting, and communications
Ability to prioritize effectively, manage multiple tasks, and deliver on time

Benefits

Comp & perks

Discretionary bonus
Health insurance
Vision insurance
Dental insurance
401k matching
PTO
Volunteer Time Off (VTO)
Other employee benefits as the company implements