RAM Technologies

Auditor

• Complete standard functional pre- and post-transaction outcome reviews to determine transaction accuracy and compliance
• Stay current on expected operational outcomes
• Align quality reviews with applicable processes, contractual service-level agreements, and compliance guidelines
• Select audits through random processes and/or other criteria
• Perform random and/or targeted periodic quality audits
• Clearly document the outcomes of each quality audit
• Aid in identifying compliance risks, conducting root cause analysis, and defining corrective action steps
• Provide operational delivery teams with feedback to address findings
• Collaborate with operations on continuous quality improvement initiatives
• Recommend improvements to quality, workflow processes, policies, and procedures
• Contribute independently and collaboratively to moderately complex project work

Quality Control Auditor