Account Manager – Strategic

Ramp

. Own a portfolio of 8–12 strategic Enterprise customers, accountable for retention, expansion, and overall account health .

Posted 10/8/2026full-timeUnited StatesSeniorLead💰 $263,520 - $400,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in Account Management and Customer Success, with a strong focus on managing strategic Enterprise accounts and driving revenue growth through upselling and cross-selling. Proficient in executive communication, negotiation, and utilizing data analytics to inform strategy and enhance account performance.

Highest-signal resume keywords

Account ManagementCustomer SuccessEnterprise Account ManagementNegotiation and ClosingFinancial Value Drivers

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Revenue GrowthUpsellingCross-SellingComplex Product WorkflowsData Analytics

Soft Skills

Executive CommunicationStorytellingInfluencing SkillsOwnershipGrit

Industry Keywords

FintechPaymentsFinanceB2B SaaSHigh-Growth Startup

About the role

Key responsibilities & impact

Own a portfolio of 8–12 strategic Enterprise customers, accountable for retention, expansion, and overall account health
Maintain and grow revenue and usage by identifying, pitching, and executing upsell and cross-sell opportunities
Build and execute account and territory plans, including QBRs and executive reviews
Lead customer conversations, including status calls, roadmap discussions, upsell conversations, and QBRs
Own end-to-end execution of renewals and expansions, from discovery and solution design through commercial negotiation and close
Serve as a Ramp product expert, uncover workflow gaps, recommend solutions, and guide deeper platform adoption
Partner with Product, Design, Engineering, Sales, CSMs, and Solutions to coordinate customer initiatives and deliver tailored enterprise-grade solutions
Provide structured feedback to product and leadership teams to shape Ramp’s Strategic and Enterprise roadmap
Navigate and align internal and external stakeholders, including C-suite executives, investors, partners, and cross-functional teams
Use data and analytics to inform strategy, monitor account performance, and communicate impact and opportunities

Requirements

What you’ll need

9+ years of experience in Account Management, Customer Success, or a similar revenue-focused role
3+ years managing strategic Enterprise accounts (2,500+ employees or Fortune 1000) with proven commercial ownership
Strong familiarity with Fintech, Payments, Finance/Accounting, or B2B SaaS products
Demonstrated success negotiating and closing complex six-figure renewals and upsells
Ability to understand and communicate complex product workflows, integrations, and technical configurations
High fluency in financial value drivers, including ROI, payback periods, process modernization, and cost savings
Deep sense of ownership with the ability to build processes, playbooks, and documentation from 0→1
Strong executive communication and storytelling skills with the ability to influence cross-functionally and at the C-suite
Consistent track record of hitting or exceeding revenue targets in fast-paced environments
Operates with urgency, grit, and ownership; thrives in environments with innovation, change, and ambiguity
Willingness to travel for customer on-sites, events, and internal team summits
Nice to have: Experience in financial services sales or selling to finance teams
Nice to have: Experience at a high-growth startup

Benefits

Comp & perks

Flexible PTO
Centralized home-office equipment ordering
Health and wellness stipend
Budget for intra-office travel
Weekly coffee stipend
100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
One Medical annual membership
401(k), including employer match on contributions made while employed by Ramp
Fertility HRA (up to $10,000 per year)
Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
Pet insurance
In-office perks: lunch, snacks, drinks, and more
Relocation expense coverage to NYC or SF (if needed)
Group medical, dental, and vision coverage through Sun Life
Life, AD&D, and disability coverage
Fertility drug coverage (up to $4,000 lifetime)
Group Retirement Plan with employer match (RRSP + DPSP)
Employee Assistance Program and virtual care through Lumino Health
Private medical insurance through Freedom Elite
Virtual GP and at-home care via eMed x Livi
Workplace pension through Penfold, with salary sacrifice option
Offers Equity
OTE compensation with 60/40 split