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Ramp

Customer Activation Manager – Public Sector

Ramp

. Manage onboarding and rollout of Ramp for newly signed public sector customers .

Posted 11/12/2026full-timeSan Francisco • California • United StatesMid-LevelSenior💰 $122,000 - $184,000 per yearWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in managing public sector customer onboarding and compliance with government regulations, while driving product utilization and optimizing workflows. Strong ability to collaborate with cross-functional teams and navigate complex procurement processes.

Highest-signal resume keywords
Implementation ManagementPublic-Sector ExperienceProgram/Project ManagementAI FluencyCompliance Framework Familiarity

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills
Implementation ManagementChange ManagementProgram ManagementWorkflow OptimizationCustomer Success ScalingPublic Procurement NavigationTechnical TroubleshootingROI MeasurementB2B SaaS ExperienceFinance/Fintech Strategy
Soft Skills
Excellent CommunicationRelationship Management
Tools & Technologies
OraclePeopleSoftWorkdaySAP
Certifications & Qualifications
PMPCAPMPMI-ACP
Industry Keywords
FedRAMPSOC 2HIPAACJISGovernment Finance SystemsPublic Sector TechnologyNonprofit OrganizationsEducation Sector

Tech Stack

Tools & technologies
ERPOraclePMP

About the role

Key responsibilities & impact
  • Manage onboarding and rollout of Ramp for newly signed public sector customers
  • Ensure compliance with government implementation and security requirements
  • Partner with finance, procurement, IT and compliance stakeholders to align Ramp with organizational objectives
  • Advise customers on best practices, workflow optimization and public-sector change management
  • Support adherence to regulations such as FedRAMP and state procurement policies
  • Identify opportunities to expand adoption, drive product utilization and deliver measurable ROI
  • Collaborate with Account Executives, Product, Engineering and Compliance teams
  • Surface customer feedback to influence product roadmaps
  • Participate in workshops shaping Ramp’s long-term public-sector offering
  • Balance implementation, follow-ups, reporting and proactive engagement across multiple accounts

Requirements

What you’ll need
  • 4+ years in implementation or engagement management in B2B SaaS or public-sector technology
  • Public-sector experience highly preferred
  • Experience with large-scale strategy/change management, preferably in Finance or Fintech
  • AI fluency
  • Strong program/project management for complex, multi-workstream technology deployments
  • Excellent communication and relationship management, including translating technical concepts for diverse audiences
  • Experience working with Product, Engineering and Security to troubleshoot and co-develop solutions
  • Ability to navigate public procurement, long sales/adoption cycles and organizational needs
  • Bachelor’s degree is a nice to have
  • Multi-stakeholder relationships across government, education or nonprofit organizations
  • Experience with government finance systems and ERP/accounting platforms such as Oracle, PeopleSoft, Workday or SAP
  • Familiarity with compliance frameworks such as FedRAMP, SOC 2, HIPAA or CJIS
  • PMP, CAPM or PMI-ACP is a nice to have
  • Finance, accounting or government-procurement background
  • Experience scaling customer success at a high-growth company

Benefits

Comp & perks
  • Flexible PTO
  • Centralized home-office equipment ordering
  • Health and wellness stipend
  • Budget for intra-office travel
  • Weekly coffee stipend
  • 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
  • One Medical annual membership
  • 401(k), including employer match on contributions made while employed by Ramp
  • Fertility HRA (up to $10,000 per year)
  • Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
  • Pet insurance
  • In-office perks: lunch, snacks, drinks, and more
  • Relocation expense coverage to NYC or SF (if needed)
  • Group medical, dental, and vision coverage through Sun Life
  • Life, AD&D, and disability coverage
  • Fertility drug coverage (up to $4,000 lifetime)
  • Group Retirement Plan with employer match (RRSP + DPSP)
  • Employee Assistance Program and virtual care through Lumino Health
  • Private medical insurance through Freedom Elite
  • Virtual GP and at-home care via eMed x Livi
  • Workplace pension through Penfold, with salary sacrifice option