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Ramp

Fraud Operations Specialist

Ramp

. Analyze new account applications to detect potential fraud patterns, including identity theft and synthetic identities .

Posted 11/4/2026full-timeUnited StatesJuniorMid-Level💰 $80,000 - $155,000 per yearWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in fraud prevention and investigations, utilizing AI tools and automation to enhance processes. Proficient in analyzing account applications, monitoring fraud trends, and collaborating with cross-functional teams to improve fraud controls.

Highest-signal resume keywords
Fraud Prevention ExperienceNACHA Rules KnowledgeSQL ProficiencyAI Integration ExperienceCard Network Regulations Familiarity

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills
Fraud AnalysisRoot Cause AnalysisTransaction EvaluationDispute ResolutionDocumentation SkillsAnomaly DetectionCustomer CommunicationOperational Process ImprovementInvestigation TechniquesFunds Recovery Processes
Soft Skills
Collaboration SkillsWritten CommunicationVerbal CommunicationFlexibilityProblem-Solving
Tools & Technologies
AI ToolsAutomation ToolsFraud Monitoring Systems
Industry Keywords
Consumer CardsCorporate CardsPaymentsInvoicesLendingChargeback ProcessesHigh-Growth Startups

Tech Stack

Tools & technologies
PythonSQL

About the role

Key responsibilities & impact
  • Analyze new account applications to detect potential fraud patterns, including identity theft and synthetic identities
  • Evaluate transactional activity to identify anomalies and irregularities indicative of fraudulent behavior
  • Investigate first-party and third-party fraud alerts and document findings
  • Investigate and facilitate customer card disputes within network timelines
  • Use AI tools and automation to streamline investigations and improve related processes and tooling
  • Collaborate with Credit Risk, Compliance, and Customer Support
  • Communicate with customers to verify account activity, resolve disputes, and gather documentation
  • Liaise with financial institutions and law enforcement to support investigations and recovery efforts
  • Monitor emerging fraud trends, industry best practices, and regulatory requirements
  • Perform root cause analyses and document control breakdowns
  • Work with strategy and engineering teams to improve fraud controls
  • Document procedures and identify operational process improvements
  • Provide 24/7 fraud monitoring and response through rotating shifts

Requirements

What you’ll need
  • Minimum 2 years of experience in fraud prevention or investigations
  • Experience within consumer/corporate/small business cards, payments, invoices, lending, or related industries
  • Excellent collaboration, written and verbal communication skills
  • Flexibility to work nights, weekends, and holidays as part of a rotating schedule
  • Experience with NACHA rules and regulations
  • Experience with card network rules and regulations, including dispute and chargeback processes
  • Experience with funds recovery processes, including hold harmless letters and ACH recalls
  • Experience in high-growth startups
  • Experience integrating AI into daily work
  • Knowledge of SQL or Python

Benefits

Comp & perks
  • Flexible PTO
  • Centralized home-office equipment ordering
  • Health and wellness stipend
  • Budget for intra-office travel
  • Weekly coffee stipend
  • 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
  • One Medical annual membership
  • 401(k), including employer match on contributions made while employed by Ramp
  • Fertility HRA (up to $10,000 per year)
  • Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
  • Pet insurance
  • In-office perks: lunch, snacks, drinks, and more
  • Relocation expense coverage to NYC or SF (if needed)
  • Group medical, dental, and vision coverage through Sun Life
  • Life, AD&D, and disability coverage
  • Fertility drug coverage (up to $4,000 lifetime)
  • Group Retirement Plan with employer match (RRSP + DPSP)
  • Employee Assistance Program and virtual care through Lumino Health
  • Private medical insurance through Freedom Elite
  • Virtual GP and at-home care via eMed x Livi
  • Workplace pension through Penfold, with salary sacrifice option