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Ramp

Manager, Enterprise Technical Consulting

Ramp

. Lead and grow the Strategic Technical Consulting team .

Posted 10/30/2026full-timeUnited StatesMid-LevelSenior💰 $235,000 - $358,000 per yearWebsite

Core Competencies

Role fit
Core Competencies

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Demonstrates expertise in leading technical consulting teams and managing post-sales implementations for large enterprise accounts, with a strong focus on ERP and financial systems. Capable of making strategic decisions in high-stakes environments while fostering collaboration across multiple functions.

Highest-signal resume keywords
Technical ConsultingSolutions ArchitecturePost-Sales ImplementationERP And Financial SystemsExecutive-Grade Communication

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills
ImplementationSolution DesignAPI IntegrationSSO/HRIS IntegrationCore Accounting WorkflowsCapacity ForecastingKPI ManagementTechnical Solution AssessmentOperating Model DevelopmentTeam Management
Soft Skills
Judgment In AmbiguityOwnershipDecision-MakingCollaborationLeadership
Industry Keywords
FintechSpend ManagementAP AutomationBig 4Systems Integrator

Tech Stack

Tools & technologies
ERP

About the role

Key responsibilities & impact
  • Lead and grow the Strategic Technical Consulting team
  • Own post-sales technical implementation for Ramp's largest accounts
  • Co-own activation milestones with Customer Activation
  • Serve as the terminal escalation point for complex technical and delivery challenges
  • Define the Strategic delivery model, including scoping, solution design review, staffing, capacity, and quality standards
  • Forecast capacity, balance workload, and manage KPIs including time-to-value, go-live rate, escalation volume, adoption, and expansion attach
  • Partner with Customer Activation, Strategic CSM and AM, Sales, Product, Engineering, and GTM Ops
  • Turn strategic customer insights into product influence
  • Make sound decisions in ambiguous, high-stakes situations and teach the team to do the same

Requirements

What you’ll need
  • 5+ years in technical consulting, solutions architecture, implementation, or professional services, with substantial time on enterprise or strategic accounts
  • 2-3+ years managing individual contributors and owning team-level outcomes
  • Proven track record owning post-sales implementation for large, complex customers
  • Deep fluency in ERP and financial systems, APIs, SSO/HRIS integrations, and core accounting workflows
  • Ability to assess and guide technical solution design at enterprise complexity
  • Experience building the operating model between two functions
  • Executive-grade communication
  • Demonstrated judgment in ambiguity and a bias toward ownership
  • Experience at an ERP or financial systems vendor or in a Big 4/systems integrator implementation practice preferred
  • Background in fintech, spend management, or AP automation preferred
  • Experience standing up or scaling a technical consulting/professional services function preferred
  • Experience managing managers or team leads preferred

Benefits

Comp & perks
  • Flexible PTO
  • Centralized home-office equipment ordering
  • Health and wellness stipend
  • Budget for intra-office travel
  • Weekly coffee stipend
  • 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
  • One Medical annual membership
  • 401(k), including employer match on contributions made while employed by Ramp
  • Fertility HRA (up to $10,000 per year)
  • Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
  • Pet insurance
  • In-office perks: lunch, snacks, drinks, and more
  • Relocation expense coverage to NYC or SF (if needed)
  • Group medical, dental, and vision coverage through Sun Life
  • Life, AD&D, and disability coverage
  • Fertility drug coverage (up to $4,000 lifetime)
  • Group Retirement Plan with employer match (RRSP + DPSP)
  • Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
  • Employee Assistance Program and virtual care through Lumino Health
  • Private medical insurance through Freedom Elite
  • Virtual GP and at-home care via eMed x Livi
  • Workplace pension through Penfold, with salary sacrifice option