Risk Operations Specialist – Onboarding

Ramp

. Develop and execute Ramp’s risk underwriting policy used to onboard new business across corporate credit card and bill pay products .

Posted 11/12/2026full-timeUnited StatesJunior💰 $100,000 - $155,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in Underwriting and Credit Risk Management, with a focus on integrating AI and automation to enhance decision-making processes. Strong communication and customer support skills are essential for managing client interactions and addressing risk effectively.

Highest-signal resume keywords

Underwriting ExperienceCredit Risk ManagementFraud Risk ManagementAI IntegrationCustomer Support

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

UnderwritingCredit Risk ManagementFraud Risk ManagementSQLPython

Soft Skills

Excellent Communication SkillsInvestigative SkillsCritical Thinking

Tools & Technologies

Monitoring DashboardsRisk Tooling

Certifications & Qualifications

BA/BS Degree

Industry Keywords

Corporate Credit CardBill Pay ProductsConsumer CardsPaymentsLending

Tech Stack

Tools & technologies

PythonSQL

About the role

Key responsibilities & impact

Develop and execute Ramp’s risk underwriting policy used to onboard new business across corporate credit card and bill pay products
Build and maintain monitoring dashboards for underwriting outcomes, processes and losses
Partner with product and engineering to build risk tooling and increase operations efficiency
Research emerging underwriting and fraud trends to innovate on decisioning systems and policies
Manage customer support requests on applications over phone and email while managing credit and fraud risk
Identify emerging risks and use AI and automation to improve decision quality and efficiency
Grow, develop and learn in a fast-paced startup environment

Requirements

What you’ll need

Minimum 1-2 years of experience in Underwriting, Credit Risk Management or Fraud Risk Management
Experience within consumer/corporate/small business cards, payments, invoices, lending, or related industries
Excellent written and verbal communication skills
Strong background in customer support via email
Investigative and critical thinking skills
BA/BS from an accredited university
Ability to work weekends from Sunday - Thursday
Experience integrating AI into your daily work
Knowledge of SQL or Python (nice-to-have)
Strong background in customer support via phone (nice-to-have)

Benefits

Comp & perks

Flexible PTO
Centralized home-office equipment ordering
Health and wellness stipend
Budget for intra-office travel
Weekly coffee stipend
100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
One Medical annual membership
401(k), including employer match on contributions made while employed by Ramp
Fertility HRA (up to $10,000 per year)
Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
Pet insurance
In-office perks: lunch, snacks, drinks, and more
Relocation expense coverage to NYC or SF (if needed)
Group medical, dental, and vision coverage through Sun Life
Life, AD&D, and disability coverage
Fertility drug coverage (up to $4,000 lifetime)
Group Retirement Plan with employer match (RRSP + DPSP)
Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
Employee Assistance Program and virtual care through Lumino Health
Private medical insurance through Freedom Elite
Virtual GP and at-home care via eMed x Livi
Workplace pension through Penfold, with salary sacrifice option
Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay