Senior Manager, Account Manager – Mid-Market

Ramp

. Build and run a high-performing team of 5-8 Account Managers .

Posted 9/23/2026full-timeUnited StatesSenior💰 $290,000 - $350,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in building and leading high-performing account management teams, with a strong focus on quota performance, customer engagement, and process improvement. Proficient in utilizing data analytics tools to drive decision-making and enhance team output.

Highest-signal resume keywords

Quota-Carrying Sales ExperienceAccount Management Team LeadershipData Analytics ProficiencyNegotiation and Agreement StructuringCustomer Engagement and Relationship Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Quota Performance ManagementPipeline GenerationNew Business DevelopmentCross-Sell/Upsell ExperienceTeam Training and Development

Soft Skills

Collaboration SkillsInfluencing SkillsCommunication AbilityAdaptabilityProblem-Solving

Tools & Technologies

SalesforceLookerExcel

Industry Keywords

SaaSAIGTM EnvironmentsHigh-Growth Startup

About the role

Key responsibilities & impact

Build and run a high-performing team of 5-8 Account Managers
Set the bar for culture, morale, and daily execution
Engage directly with key customers and top accounts alongside the team
Manage quota performance and pipeline generation across the team
Drive spend activation, product activation, retention, and expansion goals
Forecast and report team performance to senior leadership
Hire and develop Account Managers through product, buyer persona, competition, and tooling training
Run daily 1:1s, dissect call feedback, lead enablement sessions, and build career paths
Continuously refine team processes and tooling to improve output and efficiency
Represent Account Management cross-functionally with Sales, CX, CSM, Risk, and Product
Build scalable playbooks, coaching systems, and performance standards for the Mid-Market segment

Requirements

What you’ll need

Minimum 3 years of quota-carrying sales or account management experience as an individual contributor, with a proven, consistent track record of exceeding goals
New business or cross-sell/upsell experience mandatory
Minimum 3 years building and leading account management or sales teams, with a track record of exceeding goals
Prior success in fast-paced, results-oriented GTM environments, ideally at SaaS or AI companies
Genuine passion for hiring, with a thoughtful approach to team planning and development
Ability to articulate contractual, technical, and financial value to customers, including executive leaders
Strong track record negotiating, structuring, and executing complex agreements
Proficiency with data analytics tools (Salesforce, Looker, Excel)
Strong collaboration and influencing skills, backed by excellent communication and presentation ability
High agency and adaptability
Desire and willingness to tackle complex, challenging problems for the good of the business
Experience at a high-growth startup (nice-to-have)
Bachelor’s degree from an accredited university (nice-to-have)

Benefits

Comp & perks

Flexible PTO
Centralized home-office equipment ordering
Health and wellness stipend
Budget for intra-office travel
Weekly coffee stipend
100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
One Medical annual membership
401(k), including employer match on contributions made while employed by Ramp
Fertility HRA (up to $10,000 per year)
Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
Pet insurance
In-office perks: lunch, snacks, drinks, and more
Relocation expense coverage to NYC or SF (if needed)
Group medical, dental, and vision coverage through Sun Life
Life, AD&D, and disability coverage
Fertility drug coverage (up to $4,000 lifetime)
Group Retirement Plan with employer match (RRSP + DPSP)
Employee Assistance Program and virtual care through Lumino Health
Private medical insurance through Freedom Elite
Virtual GP and at-home care via eMed x Livi
Workplace pension through Penfold, with salary sacrifice option