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Ramp

Senior Technical Program Manager

Ramp

. Lead large technical programs across engineering and partner teams, including infrastructure scaling, reliability, and incident response .

Posted 10/16/2026full-timeNew York City • New York • United StatesSenior💰 $180,000 - $250,000 per yearWebsite

Core Competencies

Role fit
Core Competencies

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Demonstrates expertise in technical program management with a focus on leading cross-functional teams, driving execution, and aligning programs with organizational goals. Proficient in utilizing AI tools to enhance software development processes and improve incident response practices.

Highest-signal resume keywords
Technical Program ManagementAI Tools FluencyCross-Functional LeadershipSystems ThinkingInfrastructure Scaling

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills
Technical Program ManagementAI ToolsSystems ThinkingInfrastructure ScalingReliability Program LeadershipCI/CDObservabilitySoftware EngineeringBuilding LLM-Based SystemsProject Management
Soft Skills
Trust BuildingEffective CommunicationExecutionCollaborationProcess Improvement
Certifications & Qualifications
BA/BS in Computer ScienceBA/BS in EngineeringBA/BS in Information SystemsBA/BS in Analytics
Industry Keywords
Incident ResponseProgram PracticesTechnical StandardsMulti-Region ArchitectureInternational Expansion

About the role

Key responsibilities & impact
  • Lead large technical programs across engineering and partner teams, including infrastructure scaling, reliability, and incident response
  • Connect platform and product engineering teams and surface dependencies
  • Drive execution and maintain context across teams
  • Own programs from scoping and kickoff through delivery, measurement, and retrospective
  • Partner with engineering leaders on roadmaps and project dependencies
  • Align programs with organizational goals
  • Help communicate business and engineering priorities across the organization
  • Strengthen the incident response program through process improvements and retrospectives
  • Define TPM standards, create playbooks, and improve program practices

Requirements

What you’ll need
  • 5+ years of technical program management experience
  • Hands-on fluency with AI tools such as Cursor or Claude Code
  • Point of view on how AI tools can improve day-to-day work and software development
  • Ability to execute directly while improving broader team processes
  • Track record of building trust quickly and working effectively across teams
  • BA/BS in computer science, engineering, information systems, analytics, or another technical or analytical field
  • Strong systems thinking across architecture, product, compliance, and timelines
  • Experience leading cross-functional programs toward ambitious goals with urgency and ownership
  • Willingness to work out of the NYC office 2–3 days per week
  • Nice to have: cell-based or multi-region architecture or international expansion experience
  • Nice to have: infrastructure, CI/CD, or observability experience
  • Nice to have: reliability program leadership
  • Nice to have: software engineering background
  • Nice to have: familiarity with building and deploying LLM-based systems

Benefits

Comp & perks
  • Flexible PTO
  • Centralized home-office equipment ordering
  • Health and wellness stipend
  • Budget for intra-office travel
  • Weekly coffee stipend
  • 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
  • One Medical annual membership
  • 401(k), including employer match
  • Fertility HRA (up to $10,000 per year)
  • Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
  • Pet insurance
  • In-office perks: lunch, snacks, drinks, and more
  • Relocation expense coverage to NYC or SF
  • Group medical, dental, and vision coverage through Sun Life
  • Life, AD&D, and disability coverage
  • Fertility drug coverage (up to $4,000 lifetime)
  • Group Retirement Plan with employer match (RRSP + DPSP)
  • Employee Assistance Program and virtual care through Lumino Health
  • Private medical insurance through Freedom Elite
  • Virtual GP and at-home care via eMed x Livi
  • Workplace pension through Penfold, with salary sacrifice option
  • Global benefits available to all full-time Ramp employees