Software Engineer – Comms Platform

Ramp

. Own the design and evolution of a core part of Ramp's communications platform from technical design through launch, monitoring, and iteration .

Posted 11/9/2026full-timeRemote • United StatesMid-LevelSenior💰 $172,000 - $280,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in designing and operating production backend systems, with a focus on APIs, data models, and asynchronous workflows. Proven ability to drive technical direction and improve platform reliability and performance in high-volume distributed environments.

Highest-signal resume keywords

Backend System DesignAPI DevelopmentIdempotent Delivery WorkflowsMessaging Platform IntegrationTechnical Direction Ownership

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

System DesignAsynchronous WorkflowsData ModelsReliability EngineeringEvent-Driven SystemsQueue-Based SystemsIdempotencyPerformance OptimizationMonitoringCode Reviews

Soft Skills

Clear CommunicationCollaborative ApproachProduct Sense

Tools & Technologies

TwilioSendGridSlackMicrosoft TeamsWhatsApp

Industry Keywords

Messaging ChannelsNotification PlatformsDelivery ProvidersDeveloper ToolingHigh-Volume Systems

Tech Stack

Tools & technologies

Distributed Systems

About the role

Key responsibilities & impact

Own the design and evolution of a core part of Ramp's communications platform from technical design through launch, monitoring, and iteration
Build and extend integrations with email, SMS, push, Slack, Microsoft Teams, and other messaging channels and delivery providers
Design idempotent delivery workflows with safe retries and successful-delivery confirmation
Build communication preferences and controls for users and administrators
Create clear abstractions, strong defaults, and developer tooling for other Ramp engineers
Improve platform reliability, performance, and observability as message volume grows
Drive technical direction through design reviews, code reviews, and mentorship
Collaborate with product, design, and engineering partners across Ramp

Requirements

What you’ll need

Experience designing, building, and operating production backend systems, including APIs, data models, and asynchronous workflows
Track record of owning a system or product area end to end and shaping its technical direction over time
Strong system design judgment, especially around reliability, idempotency, and correctness in high-volume distributed systems
Product sense and ability to balance speed with quality
Clear communication and collaborative approach to technical decisions across product, design, and engineering
Nice to have: experience building notification, messaging, or communications platforms
Nice to have: experience integrating with messaging providers or channel APIs such as Twilio, SendGrid, Slack, Microsoft Teams, or WhatsApp
Nice to have: experience building internal platforms or shared services used by many engineering teams
Nice to have: experience scaling high-volume, event-driven, or queue-based systems

Benefits

Comp & perks

Flexible PTO
Centralized home-office equipment ordering
Health and wellness stipend
Budget for intra-office travel
Weekly coffee stipend
100% medical, dental & vision insurance coverage for you, with partial coverage for dependents (United States)
One Medical annual membership
401(k), including employer match on contributions made while employed by Ramp
Fertility HRA (up to $10,000 per year)
Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
Pet insurance
In-office perks: lunch, snacks, drinks, and more
Relocation expense coverage to NYC or SF (if needed)
Group medical, dental, and vision coverage through Sun Life (Canada)
Life, AD&D, and disability coverage (Canada)
Fertility drug coverage (up to $4,000 lifetime) (Canada)
Group Retirement Plan with employer match (RRSP + DPSP) (Canada)
Parental leave with additional time available at reduced pay (Canada)
Employee Assistance Program and virtual care through Lumino Health (Canada)
Private medical insurance through Freedom Elite (United Kingdom)
Virtual GP and at-home care via eMed x Livi (United Kingdom)
Workplace pension through Penfold, with salary sacrifice option (United Kingdom)
Parental leave with additional time available at reduced pay (United Kingdom)