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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in technical consulting and solutions engineering, with a strong focus on ERP, HRIS, and API integration. Capable of guiding complex system designs and configurations while effectively communicating technical concepts to diverse stakeholders.
Highest-signal resume keywords
Technical ConsultingERP Systems FamiliarityAPI IntegrationProblem-Solving SkillsCross-Functional Collaboration
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Solutions EngineeringSystem ArchitectureIntegration LogicTechnical ImplementationCustomer Onboarding
Soft Skills
Strong Communication SkillsExceptional OrganizationAdaptabilityResourcefulnessAbility to Thrive in Ambiguity
Tools & Technologies
NetSuiteSage IntacctMicrosoft DynamicsOracle Fusion
Industry Keywords
SaaSFintechFinance WorkflowsAccounting Integration
Tech Stack
Tools & technologiesERPOracle
About the role
Key responsibilities & impact- Act as a technical advisor to customers and Ramp’s internal teams during high-value implementations and expansion opportunities
- Guide integration, configuration, and system design
- Partner with Customer Activation and Account Management teams to assess customer requirements and propose scalable ERP, HRIS, and API integration solutions
- Support technical workstreams with onboarding specialists and implementation leads
- Problem-solve technical hurdles and propose effective product implementations
- Participate in technical discovery of customer systems and workflows
- Recommend best-fit Ramp architecture, including when and how to use Ramp’s API
- Serve as a subject matter expert across HRIS and Accounting integration partners
- Advocate for integration development with Sales, Product, and partners
- Troubleshoot integration blockers and guide complex configuration decisions without writing code directly
- Contribute to internal documentation and tooling for integration use cases
- Channel customer pain points and feedback to Product and Engineering teams to influence the product roadmap
- Define customer financial and technical success criteria from onboarding through activation and expansion
- Represent Product, Design, and Engineering externally
Requirements
What you’ll need- Bachelor's degree in computer science, engineering, finance, business, or a related field
- 4+ years in technical consulting, solutions engineering, implementation, or a similar customer-facing technical role, ideally in a SaaS or fintech environment
- Familiarity with ERP systems such as NetSuite, Sage Intacct, Microsoft Dynamics, or Oracle Fusion
- Familiarity with finance/accounting workflows
- Comfort working with APIs, integration logic, and system architecture
- Ability to explain technical concepts to finance and operations stakeholders
- Strong communication skills
- Ability to work cross-functionally with Sales, Customer Success, Product, and Engineering
- Exceptional organization and problem-solving skills
- Ability to thrive in ambiguity and fast-paced environments
- Adaptable and resourceful
Benefits
Comp & perks- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents (United States)
- One Medical annual membership (United States)
- 401(k), including employer match (United States)
- Fertility HRA (up to $10,000 per year) (United States)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay (United States)
- Pet insurance (United States)
- In-office perks: lunch, snacks, drinks, and more (United States)
- Relocation expense coverage to NYC or SF (if needed)
- Group medical, dental, and vision coverage through Sun Life (Canada)
- Life, AD&D, and disability coverage (Canada)
- Fertility drug coverage (up to $4,000 lifetime) (Canada)
- Group Retirement Plan with employer match (RRSP + DPSP) (Canada)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay (Canada)
- Employee Assistance Program and virtual care through Lumino Health (Canada)
- Private medical insurance through Freedom Elite (United Kingdom)
- Virtual GP and at-home care via eMed x Livi (United Kingdom)
- Workplace pension through Penfold, with salary sacrifice option (United Kingdom)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay (United Kingdom)
- Equity
- Commission
