Senior Digital Experience Analyst – UX/UI

Randoncorp

. Lead the strategy and design of experiences for complex journeys involving customers, partners, consultants, franchisees, and internal users .

Posted 9/29/2026full-timeCaxias do Sul • BrazilSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in leading end-to-end UX design initiatives, utilizing user research and data to inform design decisions while ensuring clarity and accessibility across digital experiences. Proficient in managing design systems and collaborating with cross-functional teams to enhance user journeys and product outcomes.

Highest-signal resume keywords

UX DesignUser ResearchFigma ProficiencyDesign SystemsInformation Architecture

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

UX DesignProduct DesignService DesignUser ResearchUsability TestingJourney MappingInformation ArchitecturePrototypingData-Driven DesignDigital Accessibility

Soft Skills

InfluencingNegotiationCollaborationAutonomySystems Thinking

Tools & Technologies

FigmaPrototyping ToolsAnalytics ToolsResearch ToolsDigital Behavior Tools

Industry Keywords

Financial ServicesBankingFintechInsuranceOpen FinanceB2B2C EcosystemsLegacy System ModernizationDigital ExperienceUser Experience StandardsPostgraduate Degree in UX

About the role

Key responsibilities & impact

Lead the strategy and design of experiences for complex journeys involving customers, partners, consultants, franchisees, and internal users
Drive end-to-end design initiatives, from problem definition through implementation and continuous improvement
Plan and lead qualitative and quantitative research, interviews, usability testing, and behavioral analysis
Define information architectures, user flows, interaction models, wireframes, and prototypes for apps, intranets, web platforms, and internal and partner tools
Simplify business rules, regulatory requirements, integrations, and operational exceptions while ensuring clarity, security, accessibility, and experience continuity
Influence roadmaps, prioritization, and MVP decisions in collaboration with Product, Technology, Data, and business teams
Define and uphold experience principles, standards, heuristics, and quality criteria
Lead the evolution and governance of the Design System across multiple products, brands, and channels
Lead workshops, design critiques, and decision-making forums, supporting recommendations with research, data, metrics, and business rationale
Monitor implementation quality and post-launch results, directing improvement and experimentation cycles
Serve as a UX/UI technical reference, mentoring less experienced professionals and increasing digital experience maturity across the Rands ecosystem

Requirements

What you’ll need

Bachelor’s degree in Design, Communications, Technology, Business Administration, Marketing, or a related field
Strong experience in UX, Product Design, Service Design, or Digital Experience involving web and/or mobile digital products
Experience leading end-to-end UX challenges, from discovery through prototyping, validation, and solution monitoring
Experience with user research, usability testing, journey mapping, and information architecture
Proficiency in Figma and prototyping tools
Ability to use data, research, and evidence to inform design decisions
Experience working closely with Product, Technology, and business teams
Ability to influence, negotiate, and build solutions with diverse stakeholders
Systems thinking, autonomy, and the ability to transform complex problems into simple, consistent experiences
Portfolio demonstrating relevant projects, your role in decision-making, and outcomes or learnings
Preferred: experience with Design Systems, digital accessibility, and experience standards
Preferred: experience facilitating workshops and structured discovery processes
Preferred: knowledge of product metrics, funnels, analytics, and experimentation
Preferred: experience in financial services, consortia, banking, fintech, insurance, Open Finance, or regulated environments
Preferred: experience with B2B2C ecosystems, partner platforms, white-label products, or legacy system modernization
Preferred: familiarity with analytics, research, and digital behavior tools
Preferred: basic knowledge of front-end development and Storybook
Preferred: familiarity with AI applied to the design process
Preferred: intermediate English proficiency
Preferred: postgraduate degree in UX, Design, Product, Innovation, or a related field

Benefits

Comp & perks

No benefits, perks, or additional compensation are explicitly stated in the posting.