RapidSOS

Full-stack Engineer

• Own Voice AI agent capabilities end to end, from problem discovery and experimentation through architecture, implementation, testing, deployment, and impact measurement
• Improve conversational quality, including latency, turn-taking, barge-in, speech recognition, multilingual behavior, protocol adherence, and transfers
• Design fail-safe behaviors and strengthen service resilience and observability
• Respond to production issues through contributing-factors analysis, mitigation, and prevention
• Build and use automated evaluations, call-replay tools, production metrics, and controlled traffic trials
• Identify regressions, quantify trade-offs, and improve model and system behavior
• Work across the full stack, including Python backend, AI model behavior, and React/TypeScript UI
• Use AI tools for code, testing, call analysis, and incident triage while owning architecture, safety boundaries, and production decisions

Software Engineer II, AI